Payroll Services Associate III

About the Role

At Conduent, our dedicated team delivers critical services and solutions for Fortune 100 companies and over 500 governmental organizations, producing exceptional results for clients and millions of individuals relying on them. This role offers a chance to excel professionally, contribute meaningfully, and be part of a culture that values individual contributions daily.

Key Responsibilities

• Manage client employee records related to new hires, terminations, personnel changes, and time tracking by uploading and downloading data with third-party vendors.
• Investigate and respond to payroll inquiries through the Case Management System promptly and accurately.
• Conduct peer-review audits of all data files submitted to vendors for payroll processing to ensure accuracy.
• Prepare and submit comprehensive final payroll reports and banking files for clients.
• Complete additional tasks as assigned while adhering strictly to all company policies and procedures.

Required Skills and Experience

• Possess technical or vocational training, certifications, or equivalent experience supporting operational or analytical tasks.
• Established competence in analytical or operational processes, able to handle atypical assignments with limited supervision.
• Developed familiarity with various processes, procedures, and systems related to payroll operations.
• Capable of providing solutions to unique problems based on existing protocols.
• Effective communication skills to exchange information and ideas clearly among team members.
• Ability to guide and mentor junior staff members as needed.
• Typing proficiency with a minimum speed of 20 words per minute.

Work Environment and Values

Operates within structured procedures and guidelines but exercises discretion in adjusting work methods as required. Acts as a resource and example to team members, contributing positively to the overall service quality.

Equal Employment Opportunity

Conduent is an Equal Opportunity Employer that considers all applicants without discrimination based on protected categories including race, color, religion, gender identity, disability, military status, and other legally protected characteristics. For applicants with disabilities in the United States, reasonable accommodations for the application process are available upon request via submitted forms and contact through appropriate channels.