Patient Admin Coordinator

Job Overview

The Patient Administration Coordinator role involves overseeing and managing the patient administration services while supervising a team of patient administrators at a busy healthcare clinic.

Key Responsibilities

• Coordinate and oversee all patient administration processes, including medical insurance handling, billing, and cash management within the clinic.
• Lead and manage the patient administration team to ensure outstanding service delivery.
• Assist the department or business unit manager with general operational management tasks.
• Continuously enhance patient service quality to meet and exceed customer expectations.
• Foster a workplace culture prioritizing quality, health, and safety standards.

Qualifications and Experience

• Possess a relevant Bachelor’s Degree or Diploma from an accredited institution in a related field.
• Have between 2 to 3 years of supervisory experience in customer service roles, preferably within healthcare settings.

Skills and Knowledge

• Proficient in MS Office and computer literacy.
• Understanding of accounting and financial management principles.
• Familiarity with hospital information systems and patient administration systems.
• Knowledge of medical insurance terminology and processes.
• Understanding of medical terminology and procedures.
• Awareness of the UAE healthcare industry.
• Good English communication skills, with Arabic being an advantage.

Additional Information

The position is based at Mediclinic Dubai Mall, UAE. Preference in hiring will be given to candidates in accordance with the United Arab Emirates Emiratization Program. Interested candidates are encouraged to join the Mediclinic Middle East family and grow their career.

Job Details

• Closing Date for Applications: 30 July 2026
• Number of Vacancies: 1
• Recruiter: Fatma Alharthi
• Reference Number: 72348