Oracle AI Knowledge Manager

About the Role

Join a global leader committed to cultivating a unique and inclusive work environment, where your insights will contribute to enhancing organizational excellence. This role focuses on governing and elevating the knowledge ecosystem within the Oracle and Enterprise Applications practice.

Key Responsibilities

• Formulate and implement the knowledge management strategy aligned with organizational goals.
• Develop governance frameworks, including standards, taxonomies, metadata models, and content lifecycle procedures.
• Oversee policies governing content creation, review, approval, publication, archival, and retirement.
• Lead steering committees and promote knowledge initiatives within the practice.
• Design and manage a centralized knowledge repository ensuring content is organized, searchable, up-to-date, and accessible.
• Drive repository usability improvements and facilitate adoption of collaboration platforms.
• Implement processes to systematically capture and curate methodologies, accelerators, templates, playbooks, lessons learned, case studies, training materials, and domain expertise from client engagements and delivery programs.
• Encourage a knowledge-sharing culture by leading awareness campaigns and adopting programs to increase repository usage.
• Partner with Learning & Development to integrate content into capability-building efforts.
• Support development and governance of intellectual property, service offerings, and reusable assets ensuring alignment with practice standards.
• Analyze metrics related to knowledge creation, use, and repository health; execute audits and continuously improve knowledge frameworks including leveraging AI-enabled technologies.

Requirements

• Bachelor’s or Master’s degree in Information Management, Business, Technology, Knowledge Management, or closely related field.
• At least 8 years of experience in knowledge management, practice operations, content management, learning & development, or consulting enablement.
• Experience in enterprise knowledge repositories and supporting large consulting practices focused on Enterprise Applications such as Oracle Cloud, SAP, and Microsoft.
• Expertise with knowledge management frameworks, information architecture, taxonomy design, content lifecycle management, repository governance, and change management.
• Proficiency with Microsoft SharePoint, Microsoft Viva/Microsoft 365 collaboration platforms, knowledge management platforms, Power BI analytics, AI-based search tools, and content management systems.
• Strong leadership skills including strategic thinking, stakeholder management, cross-functional collaboration, executive communication, influencing without formal authority, and program management.

Additional Information

This position demands a strategic mindset and passion for knowledge enablement within large consulting organizations. The successful candidate will enhance the Oracle & Enterprise Applications Practice by strengthening governance, fostering collaboration, and cultivating a culture where knowledge acts as a vital asset driving innovation and operational excellence.