Office Manager

About the Role

A newly created Office Manager position is available at a growing SME based in Stockton-On-Tees specializing in technical engineering. The role involves independent management of office duties, working closely with the business owner and engineers to maintain smooth daily operations. The company values a modern, supportive work environment and offers a permanent full-time position with a salary range from £35,000 to £40,000 depending on experience.

Key Responsibilities

• Oversee bookkeeping activities including tracking quotes, invoicing, reconciliations, and purchase orders using accounting software such as XERO or SAGE.
• Prepare and issue quotations for customers, with training and software support provided.
• Manage expense tracking and reimbursement processes through HUB DOC system.
• Plan labor schedules and organize engineers’ diaries and workloads efficiently.
• Maintain company policies and ensure compliance with ISO accreditations.
• Monitor holiday approvals and absenteeism including sickness tracking.
• Track company assets and materials usage.
• Serve as the first point of contact for inbound work inquiries and new customer questions.
• Order office and operational supplies for field teams.
• Monitor customer satisfaction and oversee project progress from initiation to completion.
• Participate in business development by generating new project leads via social networking, with bonuses of 5% of project profits for successful deals.

Candidate Profile

• Experienced with XERO or SAGE accounting systems; relevant financial or accounting expertise is essential.
• Capable of commuting to Stockton-On-Tees office five days per week.
• Reliable, trustworthy, and conscientious due to trusted access to sensitive business information.
• Preferably has experience working within a field-based company involving traveling engineers.
• Background in engineering, technical manufacturing, or similar technical sectors is advantageous.
• Familiarity with ISO accreditation standards is a plus.
• Comfortable working independently in the office environment.
• Enjoys the dynamic and personable atmosphere of a small business environment, appreciating a role that provides presence and impact.

Additional Information and Perks

• Monday to Friday work schedule from 8am to 5pm, totaling 40 hours per week.
• 28 days of annual leave, inclusive of bank holidays.
• Access to on-site gym facilities with changing rooms and showers.
• Flexible paid time off for personal health appointments.
• Opportunity to work in a rapidly growing, market-leading SME.
• Clear, valued voice within the company’s business operations.
• Owner regularly visits office but often you’ll be working independently.
• Full company card access for approved purchases and expenses.
• Annual bonus scheme awarding generous bonuses for successful project acquisitions through personal networking efforts.