Mortgage Specialist

Overview and Key Responsibilities

The Mortgage Specialist will execute the sales strategies developed by Retail Management to meet departmental objectives. This role involves driving product sales by understanding and addressing customer needs and strictly following the detailed sales plans. Daily activity planning, including calls and visits, is essential to achieving targets. The specialist will actively promote the bank's services and products through direct and cross-selling efforts, aiming to boost market share. Establishing and maintaining excellent customer relationships is critical, delivering service quality that exceeds expectations and secures loyalty. Additionally, the role involves representing the bank positively at exhibitions and campaigns.

Qualifications and Experience

• Bachelor's degree in Business Administration or Financial Sciences from a recognized university.
• At least 2 years of experience in sales or retail banking within a reputable international or regional private bank.

Skills and Competencies

• Proficiency in English communication.
• Comprehensive understanding of bank products and services.
• Strong marketing and selling capabilities.
• Computer literacy with familiarity in various systems and applications.
• Adaptability and pleasant demeanor.
• Effective customer interaction skills.
• Patience and composure under pressure.
• Team-oriented mindset.
• Accountability and responsibility.
• Attention to detail.
• Efficiency and accuracy in completing tasks.
• Effective written and verbal communication abilities.