Merchandise Operations Specialist

About the Role

Join Crocs, Inc. and make a meaningful impact within a diverse and dynamic work environment where individuality is celebrated. In this Merchandise Operations Specialist role, reporting to the Senior Regional Manager of Merchandise Operations, you will be instrumental in managing the ranging processes, maintaining data accuracy, supporting systems, and ensuring adherence to timelines for pre-season and in-season activities.

Key Responsibilities

• Plan and carry out operations related to templates, systems, data, and critical timelines.
• Collaborate across global, market, and cross-functional teams within the region to complete tasks on schedule and communicate updates or changes effectively.
• Implement, document, and uphold core processes and calendars involving multiple cross-functional stakeholders.
• Provide regular project status reports, escalate risks and issues appropriately to ensure transparency and prompt resolution.
• Maintain accurate product line listings, pricing information, and master data updates.
• Ensure the integrity of data within systems and databases.
• Utilize Data Analysis Expressions (DAX) for business calculations within Power BI.
• Offer system support and training to team members to facilitate smooth seasonal process execution.
• Recommend and drive workflow and process enhancements to optimize operational efficiency.
• Perform additional duties as required.

Qualifications and Skills

• Degree or diploma in Business, Marketing, or a related discipline.
• Preferably 3 to 5 years of relevant experience in merchandising, category management, or planning.
• Exceptional attention to detail with strong capability to manage multiple projects concurrently.
• Effective time management, prioritization, and multitasking skills.
• Proactive mindset with accountability and follow-through.
• Ability to deliver work efficiently under high-pressure deadlines.
• Team-oriented attitude with the ability to collaborate effectively and keep team progress on track.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Familiarity with DAX and Power BI for data modeling and business calculation development.

Additional Information

Crocs, Inc. is committed to fostering an inclusive and diverse workplace, offering equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other protected classifications.

This position embraces a hybrid working model aligned with the 'Collaborator' persona, requiring presence in the office approximately four days per week to enhance creativity and team connections.