Manager – Administration & Facility

About the company

AISATS is a major gateway services provider in India and operates as a 50:50 joint venture between Air India Limited, part of the TATA Group, and SATS Ltd., a global leader in air cargo handling and one of Asia’s top airline caterers. Built on strong people-centric values, the organization is focused on dependable service delivery and customer satisfaction. With over ten years of industry experience, it provides a wide range of ground handling and cargo services, including passenger and baggage handling, ramp services, aircraft interior cleaning, load control, flight operations, and cargo support for general, perishable, transshipment, express courier, and special cargo.

Role overview

The Manager – Administration & Facility will be responsible for directing administrative and facility operations to ensure the office runs smoothly, infrastructure remains well maintained, safety requirements are met, and employees receive effective support services.

Key responsibilities

• Maintain the office premises, utilities, and equipment in proper working condition.
• Manage housekeeping, security, and pantry operations.
• Handle vendor coordination for facility-related services and support contract negotiations.
• Set up and track preventive maintenance plans for electrical systems, HVAC, and other infrastructure.
• Oversee front desk, travel desk, and courier-related activities.
• Administer office supplies, purchase requirements, and inventory tracking.
• Ensure adherence to statutory obligations connected with administration and facilities.
• Work on lease agreements and interface with landlords on property matters.
• Put workplace safety measures and emergency response plans into action.
• Carry out periodic checks for fire safety, hygiene, and security compliance.
• Prepare and review budgets for administration and facility functions.
• Control costs while preserving quality and safety expectations.
• Guide, support, and drive the admin and facilities team.
• Coordinate across internal teams to keep operations efficient and uninterrupted.

Requirements

• Graduate or postgraduate degree in Business Administration or a related discipline.
• 8–12 years of experience in administration and facility management.
• Hands-on exposure to compliance, safety standards, and vendor management.
• Good understanding of facility management and administrative workflows.
• Capability in vendor negotiation and contract handling.
• Experience in budgeting and cost optimization.
• Strong communication and interpersonal abilities.
• Ability to solve problems and manage crises effectively.

Additional information

Location: Gurgaon.