Lean Improvement Specialist

About JD.com

JD.com, listed on NASDAQ and HKEX, has grown from a pioneering e-commerce platform to a leading technology and service provider focused on supply chain innovation. The company operates across retail, technology, logistics, healthcare, and beyond, aiming to revolutionize traditional business models through cutting-edge digital solutions.

Role Overview

The Lean Improvement Specialist role involves leading continuous improvement efforts throughout the logistics and supply chain operations. This position emphasizes fostering a culture of ongoing enhancement, utilizing data to eliminate inefficiencies, and implementing scalable robust processes.

Key Responsibilities

• Analyze and map existing operational workflows using data and on-site observations to identify ways to reduce costs and improve efficiency.
• Lead Lean improvement projects across logistics, warehousing, sorting, and transportation based on established Lean principles.
• Create and track operational KPIs that measure financial and functional impact of implemented improvements.
• Develop and maintain detailed process documentation, including Standard Operating Procedures and operational policies, to ensure sustained improvements.
• Collaborate closely with cross-functional teams to manage change effectively and guarantee smooth deployment of new processes.
• Continuously explore and adopt emerging technologies and innovative approaches to enhance logistics operations.

Required Qualifications and Experience

• Bachelor’s degree or higher in any field.
• Proficiency in spoken and written English is preferred.
• Familiarity with logistics, supply chain management, manufacturing, Lean production, or process improvement is advantageous.
• Solid knowledge of Lean, Six Sigma, or similar continuous improvement methodologies to address operational challenges.
• Advanced analytical skills to gather, interpret, and evaluate operational data for project measurement.
• Experienced in managing projects from initiation through execution.
• Excellent communication, problem-solving abilities, teamwork skills, and capability to thrive in a dynamic, fast-paced setting.