Junior IT Administrator
Remote • Penuh Waktu
Jadilah yang pertama mendaftar
- Pengalaman
- Setiap
- Gaji
- CAD 60,000 – CAD 70,000 / year
- Lowongan
- 1
- Diposting
- 1 jam yang lalu
- Mode kerja
- Bekerja dari rumah
- Melanjutkan
- Wajib mendaftar
Deskripsi pekerjaan
About Tundra Technical Solutions
Founded in 2004, Tundra Technical Solutions is driven by the ambition to be the top global choice for premier talent acquisition. Operating successfully across North America, the UK, Ireland, and Asia, we distinguish ourselves with a visionary approach to talent management and recruitment, frequently recognized as one of the fastest-growing staffing companies in North America. Our commitment includes a people-centered culture, ongoing professional development, extensive growth opportunities, social responsibility initiatives, and competitive rewards and benefits.
Job Role
We are currently looking for a Junior IT Administrator who will deliver daily technical assistance to end users and support our Microsoft technology ecosystem. This role involves troubleshooting hardware, software, and network-related problems, managing user permissions, and supporting device and system configurations.
Key Responsibilities
- Deliver Level 1 and Level 2 technical support to users.
- Troubleshoot issues related to Windows 11, Microsoft 365, and client email.
- Administer user accounts and permissions via Active Directory.
- Install, configure, and maintain PCs, laptops, and related peripherals.
- Provide assistance with device management using Microsoft Endpoint Manager/Intune.
- Address fundamental network issues including TCP/IP, DNS, and DHCP.
- Utilize ticketing systems and remote support tools to resolve technical problems.
- Refer complex problems to senior IT personnel when needed.
Candidate Profile
- Hands-on experience with Microsoft Active Directory.
- Proficient with Windows operating systems, especially Windows 11.
- Skilled in managing Microsoft 365 environments.
- Experience diagnosing hardware issues involving PCs and laptops.
- Solid understanding of basic networking concepts: TCP/IP, DNS, DHCP.
- Strong analytical and troubleshooting abilities.
- Capability to manage several tasks efficiently in a busy work setting.
- Excellent communication skills, both verbal and written.
- Customer-focused approach with meticulous attention to detail.
Preferred Qualifications
- Experience administering Windows Server.
- Knowledge of Mobile Device Management, particularly Microsoft Endpoint Manager/Intune.
- Familiarity with IT ticketing systems and remote support software.
- Certifications such as Microsoft 365 Administrator Associate (MS-102), Teams Administrator Associate (MS-700), Azure Administrator Associate (AZ-104), or Azure Developer Associate (AZ-204).
- Awareness of best practices in IT security.
Compensation & Benefits
The expected salary bracket for this position is $60,000 to $70,000 annually. Employees receive comprehensive benefits including medical, dental, vision, and retirement plans.
Additional Information
This opening is for an immediate requirement. Applicants should note that recruitment may involve the use of artificial intelligence tools as an aid in screening candidates, but final decisions rely on human judgment. Diverse candidates whose backgrounds do not exactly align with all listed requirements are encouraged to apply.
We also provide a Referral Reward Program, valuing employee referrals as key contributors to our success. Candidates may refer suitable friends and colleagues for potential opportunities through our internal referral options.