Front Office Executive (Reception)

About the Role

Cybrom Technology Pvt. Ltd requires a poised and professional Front Office Executive to oversee front-desk operations at their Bhopal location. The person in this role will serve as the primary contact for students, parents, visitors, and business guests, ensuring a welcoming and professional environment.

Key Responsibilities

• Handle reception and front desk duties with professionalism.
• Greet and assist all students, parents, visitors, and guests courteously.
• Manage incoming phone calls and direct inquiries to the appropriate teams.
• Maintain accurate visitor logs and manage front-office documentation.
• Schedule appointments between students, parents, counselors, and management.
• Ensure the reception area is tidy, organized, and professional at all times.
• Answer basic questions related to Cybrom's educational programs and services.
• Liaise effectively with counseling, administration, HR, and operations departments.
• Manage dispatch and receipt of couriers and documents.
• Assist with routine administrative and front-office tasks to support daily operations.
• Create a premium visitor experience that reflects the organization's professional standards.

Candidate Profile

• Exceptional verbal and interpersonal communication skills.
• A confident, polished, and presentable demeanor suitable for front-office representation.
• Fluency in both Hindi and English languages.
• Proficiency in MS Office suite and basic computer operations.
• Ability to politely and confidently interact with students, parents, and visitors.
• Strong multitasking abilities and coordination skills.
• A positive outlook with a customer-focused attitude.

Experience and Preference

• 2 to 5 years’ experience in front office, reception, guest relations, or administrative roles.
• Background in EdTech, education, hospitality, corporate offices, hospitals, or premium customer service sectors is advantageous.

Qualification

Graduation in any discipline is required.

Salary and Location

The salary range is ₹20,000 to ₹30,000 per month, determined by experience, communication abilities, and personality. This role is based in Bhopal, Madhya Pradesh, with preference given to candidates residing locally.