Employment Adviser

About the Role

The Fedcap Group is inviting applications for the position of Employment Adviser based onsite in Blackburn, England. This role is integral to supporting long-term unemployed individuals by providing personalized guidance and support through the DWP Restart Scheme. The primary goal is to assist people in overcoming obstacles and securing sustainable employment, thereby positively impacting their lives.

Key Responsibilities

• Achieve targets and key performance indicators, including compliance and quality service level agreements, with ongoing support.
• Manage a caseload of clients via face-to-face meetings, developing SMART action plans and aiding job searches.
• Encourage skill development, boost confidence, and help clients shift their perspectives positively.
• Work collaboratively with external agencies and partners to address complex barriers faced by clients.

Candidate Profile

• Experience in roles focused on meeting targets or delivering services that comply with contractual and quality standards.
• Ability to relate well to and empower diverse individuals, including vulnerable groups with complex needs.
• Proven record in customer-facing roles within fast-paced environments.
• Excellent organizational and time-management skills to meet deadlines and keep precise client records.
• Resilient with a growth-oriented mindset and a strong commitment to positively influencing others' lives.

Working Details

The position requires working weekdays, Monday through Friday, from 9 am to 5 pm, at the Blackburn office (postcode BB1 1FB).

Compensation and Benefits

• Starting salary of £27,642 per annum, increasing to £29,407 after completing a 9-month probationary period.
• 33 days of annual leave including bank holidays, with options to buy or sell extra days.
• £500 annual benefit voucher usable at over 900 retail outlets.
• Access to the Cycle to Work scheme throughout the year.
• Contribution pension scheme with up to 5% employer matching.
• Free life insurance coverage valued at 4 times the salary.
• Health and wellbeing resources including a 24/7 Employee Assistance Programme, digital gym access, mindfulness support, and virtual general practitioner services.

Additional Information

The Fedcap Group is an equal opportunities employer committed to diversity and inclusion in line with the Equality Act 2010. They encourage applications from disabled candidates and will provide reasonable accommodations as needed. Veterans, reservists, and military family members are also encouraged to apply consistent with their support for the Armed Forces Covenant.

About The Fedcap Group

Fedcap UK aims to create innovative and sustainable employment opportunities for socially disadvantaged individuals across the UK. Through local and international best practices, they provide targeted support to groups such as single parents, formerly incarcerated individuals, and people facing health, mental health, or substance use challenges. Fedcap Employment and Fedcap Employment Scotland, part of The Fedcap Group since 2018, are dedicated to building stronger communities by delivering effective employability services.