DM/AM-Commercial Specialist

Role Overview

This position is tasked with managing and auditing project orders and quotations to guarantee they comply with the organization's policies and standard operating procedures (SOP). The role demands collaboration with multiple teams, such as sales coordination, logistics, and product management, to optimize operations and stimulate revenue enhancement. A candidate with a solid background in sales operations who proactively identifies and prevents potential revenue shortfalls will excel in this position.

Primary Responsibilities

• Conduct comprehensive audits of project orders submitted by sales coordinators, ensuring strict conformity with SOPs and internal guidelines.
• Randomly inspect special rate retail orders, including display and special scheme orders, to detect any inconsistencies.
• Promptly communicate audit results to branch sales coordinators and suggest corrective measures to avoid revenue loss.
• Follow through with branches to collect and properly file original project and special rate purchase orders (POs).
• Analyze customer quotations to find gaps in policies and notify branch and head office Business Analytics teams for necessary correction.
• Manage documentation of ARC/MOU agreements with major corporate clients, ensuring these are securely stored at head office after signing.
• Distribute price revision notices and updates on pending orders to key builders and developers to prevent revenue decline from price changes.
• Oversee sales coordinators in processing orders impacted by price escalation, maintaining adherence to established policies.
• Lead efforts to clear discontinued and surplus inventory via trade, OC, and project sales channels.
• Evaluate liquidation results at the product and dealer levels; set targets to expedite stock clearance.
• Partner with logistics to assess pending orders and intervene when stock shortages affect orders.
• Serve as the primary contact for dealers regarding commercial queries, sales policies, and schemes.
• Collaborate with branch and zonal sales teams to resolve issues related to policies, schemes, and project targets.
• Conduct training sessions for sales coordinators on sales policies and schemes to ensure proper order capture and reduce losses.
• Work closely with product management and logistics to facilitate smooth liquidation of surplus and discontinued stock.
• Coordinate with head office IT and costing teams to address technical challenges concerning orders and pricing discrepancies.