Director of Client Development

About Aires

Aires has established itself as a leader in relocation management services for over four decades, offering top-tier relocation and assignment management solutions to prominent organizations worldwide. Our proprietary, award-winning technology platform is designed to meet the evolving demands of Global Mobility. We take pride in a robust brand recognized for exceptional customer satisfaction scores and an outstanding client retention rate exceeding 98%. Our culture promotes career advancement, with a high internal promotion rate and long-serving employees, within a hybrid or remote working model depending on candidate location, specifically in Singapore or Australia.

Role Overview

The Director of Client Development plays a key role in enhancing company revenue and profitability by managing existing client accounts and securing new business opportunities within a specific geographic territory. This position requires a motivated and results-oriented sales professional with experience in the relocation sector.

Key Responsibilities

• Establish annual sales targets and ensure achievement of gross profit objectives.
• Foster and grow relationships with major clients to increase gross profit, while nurturing potential new accounts and sustaining current account partnerships.
• Expand professional networks through in-person engagements, industry group involvement, cold outreach, attendance at conventions, and other proactive sales activities.
• Lead final presentations and support responses to Request For Proposals (RFPs).
• Travel is expected for at least 12 trips annually.

Required Qualifications

• High school diploma or GED is mandatory; associates or bachelor's degree is advantageous.
• At least 2 years of sales experience within the relocation industry.
• Demonstrated capability in strategic territory management and tactical sales planning.
• Proven successful track record in sales and account management.
• Skilled in organizing, scheduling, and controlling client accounts.
• Exceptional presentation abilities to effectively communicate with management, groups, and clients.
• CRP (Certified Relocation Professional) certification is desirable.

Additional Desired Qualifications

• Superior customer service and administrative skills.
• Proficiency in Microsoft Office and aptitude for learning proprietary software.
• Ability to manage multiple priorities and tasks effectively.
• Compliance with company policies and procedures.
• A proactive, solution-oriented mindset.
• Strong commitment to assisting others.
• Teamwork-oriented attitude, demonstrating care and urgency.
• Alignment with company core values: Client Focus, Results, Responsibility & Accountability, Collaboration, and Innovation.

Diversity and Inclusion

American International Relocation Solutions, LLC is an equal opportunity employer dedicated to recruiting, hiring, and promoting individuals based on merit and qualifications, free from discrimination based on race, religion, color, national origin, citizenship, gender, age, veteran status, disability, genetic information, or any other protected status. We are committed to providing reasonable accommodations to qualified candidates to enable them to perform essential job functions. Applicants requiring accommodations during the application process may contact us directly.