Customer Service Representative - Reddy Express Port Hedland

About OTR Group

OTR Group consists of over 1000 retail, convenience, and quick-service restaurant locations, including brands like Reddy Express (formerly Coles Express), Smokemart Giftbox, Krispy Kreme, Hungry Jacks, Oporto, and Guzman and Gomez. As a member of Viva Energy Australia Group, an ASX-listed company, it supports refining, importing, and distributing energy products with a commitment to a safe and sustainable energy future across Australia. With this extensive network and legacy of innovation, OTR Group is reshaping the Australian retail sector.

Role Overview

The Customer Service Representative role centers on delivering exceptional customer experiences while maintaining a clean, well-stocked, and inviting store environment. This position requires the ability to handle multiple tasks simultaneously and efficiently manage time in a dynamic setting.

Candidate Profile

• Dedicated to providing excellent customer service.
• Able to work independently and collaboratively within a team.
• Physically capable of standing for extended periods and performing moderate to heavy lifting and reaching.
• Available to work flexible shifts including evenings, early mornings, and weekends.
• Eager to learn about and promote a diverse range of products and ongoing promotions.

Pre-Employment Conditions

• Must verify Australian work rights.
• Required to submit a current police clearance certificate.