- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 jam yang lalu
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
As a Branch Customer Advisor at NAB, you will be empowered to positively impact customers and communities while having opportunities to learn, develop, and succeed. You will deliver a smooth, consistent, and personalized experience for customers daily, putting their needs at the forefront.
Key Responsibilities
- Serve as the first point of contact for customers at NAB's Perth North of River branches, prioritizing customer satisfaction.
- Identify and recommend suitable banking products and services such as account opening, unsecured loans, and transaction handling.
- Promote NAB’s Smarter Banking options, including self-service and digital platforms, to simplify banking for customers.
Candidate Profile
- Demonstrate a passion for providing excellent, high-quality experiences to NAB’s diverse customers.
- Work effectively as part of a team, maintaining attention to detail and ensuring accurate and efficient transactions.
- Exhibit customer-centric thinking with appreciation for inclusion and diversity among customers.
Working Hours
This role involves a five-day work week: Monday to Thursday from 9:00am to 4:30pm and Friday from 9:00am to 5:30pm.
Benefits
- Access to banking and financial service discounts, including competitive rates and reduced fees on home loans, credit cards, and insurance products.
- A wide variety of perks such as discounts on travel, fitness, events, and technology.
- Flexible leave options including parental, religious, special, sporting, and volunteer leaves.
Diversity and Inclusion
NAB is committed to fostering an inclusive and respectful workplace where all colleagues feel valued for their authentic selves. Through Employee Resource Groups and an inclusive culture, everyone’s unique backgrounds and identities are celebrated.
Additional Information
For details about the recruitment process and accessibility accommodations, candidates can reach out to the NAB Careers team to discuss any adjustment needs. NAB also supports flexible work arrangements to suit individual preferences.