Counselor / Office Administrator

Position Overview

CADD Centre Training Services Pvt Ltd. invites applications for the role of Counselor / Office Administrator at their Andalpuram center in Madurai. This opportunity is ideal for individuals with prior experience seeking to contribute to a skill development environment.

Key Responsibilities

• Provide guidance to students and working professionals regarding appropriate courses and career paths.
• Manage inquiries received via telephone, WhatsApp, and walk-in visitors efficiently.
• Clearly communicate course information including details on fees, batch timings, and career prospects.
• Engage in lead follow-ups and work towards converting inquiries into confirmed admissions.
• Maintain accurate student registration records and perform essential administrative documentation tasks.
• Liaise between trainers and students about batch schedules and related activities.
• Oversee daily front-office and administrative operations to ensure smooth center functioning.
• Foster positive relationships with students and their families to support retention and satisfaction.
• Assist in driving admissions and promotional initiatives for the center.

Required Skills and Attributes

• Strong communication and interpersonal abilities to interact effectively with various stakeholders.
• A confident, approachable, and pleasant demeanor suitable for customer-facing roles.
• Fundamental proficiency in computer applications to manage records and communication.
• Demonstrated aptitude for diligent follow-up and persuasive interaction skills.
• Capability to operate independently while also collaborating well within a team setting.
• Preference is given to female candidates to align with center requirements.

Additional Details

Interested candidates are encouraged to submit their resumes via WhatsApp to the provided contact number. This role offers the chance to be part of a reputable skill development organization with growth potential.