Cash Analyst

Role Overview

Cash Services is essential in safeguarding the Bank of New Zealand by managing funds efficiently while supporting customers and internal teams reliably every day. This role suits an individual who thrives on organization, enjoys analyzing numbers and patterns, and desires to grow within a caring organization.

Position Details

This is a permanent, full-time position based in Auckland, operating on a hybrid model with three mandatory office days (currently Monday to Wednesday) and two flexible remote days, subject to change.

Key Responsibilities

• Perform daily reconciliations of suspense accounts to maintain accurate records.
• Communicate effectively with both stakeholders and suppliers through written and verbal channels to clarify queries.
• Investigate discrepancies and handle customer claims diligently.
• Create reports using Excel and other tools, assist with project delivery, and conduct data analysis as needed.
• Provide support to the broader Operations team and the Bank as a whole.

Team Culture

The department values hard work, result delivery, and enjoyment at work. Team members are encouraged to voice concerns when things seem amiss, ensuring a dynamic and engaging work environment. Their motto is "Never a dull moment in cash," highlighting the role's variety and daily challenges.

Challenges and Opportunities

The role requires adaptability to assist the team in meeting strategic goals, working effectively with incomplete information, identifying meaningful data patterns, and selecting appropriate tools to provide clear guidance. There's a continuous focus on process improvements, risk management, and resolving investigations to keep the Bank secure.

Technical Requirements

Proficiency with various technological platforms, especially Excel, and the capacity to learn new systems quickly are vital for success in this role.

Preferred Attributes

• Ability to work independently without distraction.
• Flexibility to adjust priorities and approaches as needed to meet objectives.
• Keen attention to detail paired with a curious mindset.
• Strong skills managing time efficiently.
• Effective verbal and written communication abilities.
• Robust analytical skills and understanding.

Additional Information

The Bank of New Zealand prides itself on its people and the meaningful purpose behind its work — supporting customers daily.

Application Deadline: Thursday, 27 August 2026. Applications are reviewed upon receipt and may close earlier than the deadline.