Business Development Executive

About Hillebrand Gori

Hillebrand Gori, a subsidiary of DHL Group, is recognized globally for its specialization in beverage logistics, covering beer, wine, and spirits. Operating in over 90 countries with a workforce exceeding 2,500 professionals, the company delivers innovative, customer-focused logistics solutions powered by advanced technology, international expertise, and a strong, people-centered culture.

Role Objective

The Business Development Executive plays a vital role in fueling growth in New Zealand’s market by acquiring new clients, growing current accounts, and ensuring robust customer retention. This position aims at increasing volume, revenue, and gross profit across core and adjacent beverage commodities while engaging collaboratively with both local and global teams.

Key Responsibilities

• Identify, pursue, and secure new business opportunities in beer, wine, spirits, and related beverage sectors such as low/no alcohol and health-focused drinks.
• Develop and maintain a strong sales pipeline aligned with the New Zealand Roadmap for Growth strategy.
• Target strategic accounts and market segments to expand business footprint.
• Consistently meet or exceed defined annual sales and gross profit goals.
• Develop and implement strategies for expanding business across targeted markets and verticals.
• Prioritize core products like Groupage to maximize profit-making opportunities.
• Manage assigned customer portfolios to enhance market share and growth.
• Serve as the main commercial contact for customers, fostering trusted long-term relationships built on proactive engagement and solution-oriented sales.
• Deliver exceptional customer service ensuring queries are addressed within 24 hours.
• Fulfill weekly, monthly, and quarterly sales activities and key performance indicators, including pipeline status and hit ratios.
• Maintain accurate records and reports in Salesforce CRM, including client interactions and opportunity tracking.
• Support internal teams such as Inside Sales and Pricing with relevant quotation preparation when necessary.
• Leverage sales data and market intelligence for informed prioritization and strategic decisions.
• Keep market, economic, and competitor trends under review to communicate timely updates, rate changes, risks, and impacts to customers and colleagues.
• Collaborate closely with local Operations, Pricing, Inside Sales, and the wider New Zealand team to ensure optimal customer outcomes.
• Regularly update and inform the Country Manager on market conditions and sales progress.
• Coordinate with Hillebrand Gori and DHL Global Forwarding offices worldwide to support business operations.
• Contribute actively in sales meetings, cross-departmental projects, and team development initiatives.
• Embodies and promotes company values, encouraging a cooperative and supportive team culture.
• Engage in proactive two-way communication to support overall business objectives.

Experience, Skills & Competencies

• Minimum 3 to 5 years in business development or sales, ideally within freight forwarding, logistics, or supply chain sectors.
• Thorough knowledge of international shipping, logistics, and operational workflows.
• Proficient in CRM systems for at least 2 to 3 years, with preference for Salesforce experience.
• Strong negotiation, sales, and account management skills backed by commercial awareness of cost structures, margins, and market trends.
• Excellent communication, networking, and relationship-building capabilities.
• Competent in managing multiple priorities with sound organizational skills and deadline adherence.
• Data-driven approach with ability to analyze sales figures and market intelligence to enhance profitability.
• Good intermediate skills in Microsoft Excel, Word, and PowerPoint.
• Self-motivated, proactive, and orientated toward delivering results with a strong customer service focus.

Additional Requirements

• Willingness to travel within New Zealand when necessary.
• Adherence to all company policies and procedures.
• Flexibility to support broader business needs and participate in cross-training sessions.

Key Stakeholders & Relationships

• Internal local teams including sales team, operations, pricing, and direct reporting managers.
• External local relationships with wineries, suppliers, and import customers.
• International colleagues across Hillebrand Gori and DHL Global Forwarding offices at origin and destination.