Business Analyst

Role Overview

This contract-based opportunity is for a Business Analyst within the UK Civil Service, requiring hybrid working with 60% presence in the office. Candidates may be based in Nottingham, Ipswich, London, Newcastle, Manchester, Edinburgh, Croydon, Exeter, Cardiff, Birmingham, or Leeds. The initial contract runs for 3 months with possible extension and offers up to 500 daily on an Umbrella contract, inside IR35 regulations.

Responsibilities

• Collect and examine business requirements to ensure they align with strategic goals.
• Develop high-quality "As Is" and "To Be" process maps utilizing BPMN and recognized analysis standards.
• Define traceability between operational activities, outputs, outcomes, and their associated costs in the Unit Cost Framework.
• Identify and document necessary resources, data, systems, and processes to aid cost attribution and reporting.
• Assist in cost-benefit analysis and help design cost allocation methodologies.
• Lead and facilitate stakeholder workshops to build consensus and clarify objectives.
• Work collaboratively with Finance, Operations, Data, IT teams, suppliers, and experts throughout project phases.
• Support testing, implementation, and change management processes.
• Work alongside Project Managers to meet delivery timelines and scope requirements.
• Analyze operational metrics to spot improvement opportunities.
• Contribute to governance by documenting assumptions, cost drivers, and allocation methods.
• Identify gaps in data and support sustainable reporting and cost modeling development.

Required Skills and Experience

• Minimum of 3 to 5 years experience as a Business Analyst.
• Ability to translate complex business needs into technology and operational solutions.
• Strong analytical and problem-solving abilities.
• Proficiency with established business analysis frameworks and methodologies.
• Deep experience in end-to-end process mapping, including "As Is" and "To Be" models and BPMN usage.
• Ability to create detailed, auditable process documents ensuring full traceability.
• Substantial financial background supporting or building unit cost frameworks.
• Understanding of cost drivers, attribution models, and producing operational performance analyses.
• Excellent communication skills with evidence of stakeholder engagement and workshop facilitation.
• Experience interacting with senior leaders, subject matter experts, and cross-functional teams including Finance, Operations, Data, and Technology.
• Prior exposure to public sector operations, governance, and compliance is essential.
• Capacity to work efficiently within government frameworks with minimal onboarding.

Preferred Experience

• Knowledge of Activity-Based Costing (ABC) and cost allocation model design.
• Experience in data-centric operational analysis and policy-driven transformation initiatives.
• Background in procurement and translating commercial needs.
• Familiarity with SIAM or Service Integration environments.
• Exposure to functional testing, implementation, and change management activities.
• Understanding of Managing Public Money principles.