Associate Director, Sales Operations & Strategy

About EQ Bank

At EQ Bank, we are revolutionizing the banking experience to help Canadians advance daily. Serving almost 4 million customers nationwide, we provide a broad range of financial services including banking, lending, trust, and credit union solutions. Since 1970, we've challenged traditional banking standards by offering smarter, faster, and more connected financial experiences driven by a team of innovators who always seek better questions and solutions.

Role Purpose

Reporting to the VP of Sales & Distribution for the Personal Segment, the Associate Director, Sales Operations & Strategy, will collaborate with senior sales leaders to shape and execute strategies enhancing sales force effectiveness. This role focuses on sales teams within SFR Mortgage, Reverse Mortgage, and Wealth Solutions (Advisor Deposits and Reverse Mortgage). The key responsibilities include leading initiatives aimed at growing and optimizing sales functions, boosting operational efficiencies, and improving overall team productivity.

Key Responsibilities and Leadership

You will actively lead the Sales Operations and administration teams responsible for Deposit Services and sales processes and tools that support sales productivity. This role requires a proactive, hands-on leadership approach and strategic partnership with the sales management.

Work Environment and Location

The position is full-time and based onsite, with expected hybrid work arrangements. Office days will be held at EQ Bank’s additional office at 2200-25 Ontario Street, Toronto, ON.

Compensation and Benefits

• Competitive discretionary bonus program.
• Industry-leading RRSP matching contributions.
• Comprehensive health coverage including medical, dental, vision, life, and disability benefits.
• Employee Share Purchase Plan opportunities.
• Maternity and parental leave top-up benefits.
• Generous vacation and personal day policies.
• Virtual events to foster connections amongst colleagues.
• Professional growth supported by extensive career development programs.
• Opportunity to join a leading FinTech company reshaping Canadian banking.

Equity, Diversity & Inclusion

EQ Bank is dedicated to creating a welcoming and accessible environment where all employees are valued and supported. We champion diversity in experiences, identities, and perspectives and provide accommodations throughout the recruitment and employment process to ensure everyone can perform their best.

Recruitment Process and Additional Information

Our hiring process may involve AI tools to assist with application screening, resume analysis, and assessment validations, all of which are overseen by human recruiters. Candidates must pass background and credit checks. Only applicants closely matching role requirements will be contacted.

About the Company

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, Canada's seventh-largest Schedule I bank, operating EQ Bank, the nation’s Challenger Bank™. With nearly 4 million customers and about $150 billion in managed assets, EQB is committed to innovative financial services and customer success.