Assistant Dispatcher - Walk In Centre, Inverurie

Role Overview

Join the Out Of Hours Primary Care (GMED) Walk In Service team as an Assistant Dispatcher, supporting urgent primary care delivery without appointments in Aberdeenshire. This role is part of a national pilot backed by the Scottish Government, providing same-day urgent care access.

Key Responsibilities

You will coordinate clinical resources from 12:00 to 20:00 daily, including public holidays and festive periods. The role demands excellent communication, teamwork with multidisciplinary colleagues, and mature interaction with public and other organizations.

Candidate Profile

Successful candidates will be meticulous, able to work independently under pressure, and demonstrate superior accuracy and attention to detail. Although prior healthcare support experience is beneficial, it is not mandatory.

Work Details

Position is located in Inverurie, with variable hours scheduled across a 4-week rotating roster. The contract is fixed-term for 12 months with potential for appointment on Bank thereafter. Pay enhancements apply for unsocial hours.

Additional Information

This vacancy may close earlier than the published date due to high application volumes. NHS Scotland is dedicated to equality and diversity, encouraging applications from all sectors of society. Accessibility adjustments during recruitment are available upon request. Interviews are generally in-person with flexible arrangements where necessary.

Applicants should apply through the official application system without submitting a CV, as it will not be considered for shortlisting. Ensure contact details and place of residence are current and accurate. Candidates are encouraged to monitor email (including spam folders) and application accounts for updates.

Note: If the role requires entering the Aberdeen City Low Emission Zone, associated costs are the applicant's responsibility.

About NHS Grampian

NHS Grampian, one of Scotland’s fourteen regional health boards, serves over 500,000 individuals in Aberdeen, Aberdeenshire, and Moray. The board champions a culture that supports and delivers care aligned with NHS and Social Care values.