Area Director of People & Culture

Role Overview

Schulte Hospitality Group is looking for a proactive, service-driven Area Director of People & Culture to support its expansion in the Los Angeles market. The organization is built around a strong hospitality mindset, with an emphasis on respect, authenticity, and placing the needs of internal and external stakeholders first. The team is made up of hospitality professionals who value growth, inclusion, and a people-first culture.

What You Can Expect

Joining the company means becoming part of a workplace that is focused on employee development, engagement, and long-term career growth. The environment is designed to be flexible, rewarding, and enjoyable, with a broad benefits package and a range of employee perks.

• Daily Pay so you can access earnings sooner
• Free telemedicine and virtual mental health support available from day one
• Multiple health insurance and life insurance options
• 401(k) plan with company match
• Paid parental leave
• Paid time off and holiday pay
• Pet insurance
• Employee assistance program
• Discount marketplace for event tickets, electronics, gym memberships, and more

About the Organization

Schulte Hospitality Group is part of Schulte Companies, a third-party management company with extensive, multi-generational experience across hospitality. The organization operates more than 200 locations in 38 states and 3 countries, with a portfolio that includes major brands such as Marriott, Hilton, IHG, and Hyatt, along with independent boutique and lifestyle hotels and restaurants.

Key Responsibilities

This role serves as an HR partner to Operations and supports employee relations, compliance, recruiting, talent management, and performance-related matters.

• Act as a business partner to Operations by providing HR advice on employee relations and workplace practices.
• Stay current on legal and regulatory requirements affecting employee management and help minimize compliance risk.
• Advise Operations leaders on company policies, procedures, and standards.
• Handle complex employee relations situations and conduct fair, thorough, and objective investigations.
• Lead recruiting and talent management efforts for Operations while ensuring processes remain effective, efficient, and legally compliant.
• Train managers on consistent and compliant recruiting and talent assessment methods.
• Support onboarding for new managers and guide employee status changes such as promotions, compensation updates, transfers, leaves, disciplinary action, offboarding, and unemployment matters.
• Review HR trends and metrics with the broader HR team to create programs, policies, and solutions.
• Provide daily coaching and guidance on performance management, including counseling, career growth, and discipline.
• Deliver HR training and support to Operations as needed.
• Work with Operations to improve workplace relationships, strengthen morale, raise productivity, and improve retention.
• Contribute input on restructures, workforce planning, succession planning, and performance management.
• Help evaluate HR programs and follow up to confirm training goals are achieved.
• Take part in HR meetings to support consistency in field deployment and processes.
• Lead or assist with special projects when assigned.
• Complete additional duties as needed to support business goals.

Education and Experience

• Bachelor’s degree in human resources, business administration, or a related discipline.
• At least 3 years of progressive experience in human resources generalist roles.
• Working understanding of key HR areas, including recruiting, talent management, training, compensation, performance management, culture building, employee relations, union relations, and applicable federal and state employment laws.
• Experience in multi-unit hospitality is considered an advantage.
• PHR certification is preferred.
• Strong working knowledge of HR information systems, with ADP preferred.
• Advanced skills in Microsoft Office, including Outlook, Excel, PowerPoint, and Word.

Knowledge, Skills, and Attributes

• Deep understanding of human resources and hotel operations.
• Strong ability to manage conflict and provide consultative support.
• Team-oriented leadership style that sets a strong example.
• Ability to build morale and foster a guest-service mindset across associates.
• Excellent interpersonal and customer service communication skills.
• Practical, hands-on approach to leadership and team development.
• Ability to handle confidential information with discretion.
• Balanced judgment that supports management while also advocating for employees.
• Confident presence and strong command skills.

Hiring Process and Additional Notes

The selection process may include a phone interview, interviews with managers, a drug screen, background verification, reference checks, and possibly an employment assessment. The compensation and benefits details in this overview are general in nature and final specifics will be discussed during the interview process. Paid Time Off is available for eligible associates according to company policy. The employer is an equal opportunity employer.