Admissions Representative

About Auguste Escoffier School of Culinary Arts

Auguste Escoffier School of Culinary Arts is a prominent accredited institution offering both online and campus-based culinary education. Their professional programs combine traditional methods with modern industry techniques, emphasizing sustainability as well as business skills. They provide Culinary Arts and Pastry Arts degrees online and on campuses in Boulder, Colorado, and Austin, Texas. Enthusiast training is also available both online and in person.

Role Overview

The Admissions Representative is a key member of the admissions team tasked with recruiting qualified candidates for the school's programs. This role requires adherence to state and federal accreditation standards along with company policies, maintaining high ethical standards throughout. Responsibilities include managing inquiry resources efficiently to generate prospective student interest by communicating through phone calls, scheduling appointments, interviewing candidates, and conducting follow-ups with potential students.

Key Responsibilities

• Provide clear and comprehensive information about educational programs, student services, outcomes, and financial options to prospective students and their supporters.
• Manage inquiries by promptly contacting prospects to achieve weekly performance goals, using approved recruitment procedures, and disqualifying individuals whose career goals do not align.
• Generate new leads by asking for referrals during phone communications with contacts.
• Schedule and conduct interviews, assessing candidates' suitability based on their career objectives to secure enrollments.
• Report regularly to the Director of Admissions and senior management with projections of new student enrollments.
• Conduct consistent follow-ups with applicants to help ensure successful enrollment.
• Interact with enrolled students to guide them through online orientation, emphasizing its importance, and monitor their progress.
• Engage actively in team initiatives and respond promptly to assigned responsibilities.

Work Schedule

The position operates Monday through Friday, 9:00 a.m. to 6:00 p.m., including one late shift weekly (10:00 a.m. to 7:00 p.m.) and one Saturday shift every 4–5 weeks. On weeks involving Saturday work, the preceding Friday is given off.

Qualifications and Skills

• Preferred experience in online admissions recruitment or intangible sales; hospitality or culinary industry background is a plus but not mandatory.
• Genuine enthusiasm for helping individuals achieve their life ambitions.
• Excellent oral and written communication abilities.
• Strong interpersonal skills and a goal-driven, ethical mindset.
• Advanced organizational and problem-solving capabilities.
• Proficiency in MS Office and familiarity with industry software and reporting tools; Salesforce experience is beneficial but not required.
• Self-motivated with the ability to perform well in remote work settings.
• Adaptability, creativity, resourcefulness, continuous learning, professionalism, and teamwork orientation.
• Ability to engage audiences, manage rejections, and maintain positive energy.
• Bachelor’s degree in Business or related field is strongly preferred.
• 0 to 2 years of experience in admissions recruitment or sales of non-durable goods.

Working Conditions

This role is fully remote and requires candidates to have a quiet, dedicated workspace with a dependable internet connection.

Compensation and Benefits

The hourly wage ranges from $25.00 to $27.88, depending on factors such as experience, certifications, and market conditions. Benefits include medical, dental, vision, life and disability insurance, a 401(k) plan with employer matching, an enhanced Employee Assistance Program, paid time off, and 11 paid holidays.

Additional Information

Triumph Higher Education LLC and its affiliates are equal opportunity employers, committed to non-discrimination based on legally protected categories. They maintain a drug-free workplace. Job duties may evolve over time with or without notice.