Admissions Officer

About Edujobs Academy Pvt Ltd

Edujobs Academy Pvt Ltd is the training division wholly owned by 2COMS Consulting Pvt Ltd, a renowned staffing and consulting firm. The academy offers career-focused programs designed to enhance employability, enabling learners to become effective from day one. Their training approaches are tailored to align with industry demands and client specifications across multiple sectors. They collaborate with a broad network of corporate partners to provide practical learning experiences and job placements. Team members play a key role in developing job-ready professionals and facilitating learners' transition into the workforce.

Role Overview

The Admissions Officer position is a permanent, on-site role based in Alappuzha, Kerala. The key responsibility involves assisting prospective learners throughout the admissions journey. This includes responding to queries, conducting counseling, explaining details about programs, fees, and career prospects, managing documentation, coordinating eligibility checks, and maintaining accurate admissions records.

Daily Duties

• Addressing walk-in and telephone inquiries.
• Following up with prospective applicants.
• Supporting both online and offline admission campaigns.
• Working closely with academic and training teams to ensure smooth onboarding processes.
• Delivering exceptional customer service and meeting admission targets.
• Representing the academy professionally at events, seminars, and public outreach activities.

Qualifications and Skills Required

• Excellent interpersonal and communication skills to effectively counsel and guide prospective learners.
• Familiarity or experience with international admissions and educational processes, understanding program options and eligibility criteria.
• Strong customer service abilities to handle inquiries, resolve concerns, and create a positive admission experience.
• Basic computer skills, including proficiency in MS Office and knowledge of CRM or admissions management software.
• Bachelor’s degree in any field, preferably education, business, or related disciplines.
• Previous experience in admissions, counseling, or education services is advantageous but not compulsory.
• Willingness to work flexibly to accommodate admission cycles, achieve targets, and meet deadlines with a cooperative, learner-focused mindset.