Works Coordinator

Overview

Join our Skilltech team as a highly organized Works Coordinator, acting as the vital link connecting customers, technicians, and clients. You will ensure efficient coordination and timely completion of work assignments, swift resolution of issues, and adherence to contractual commitments within a dynamic and fast-paced environment.

Key Duties

• Organize and assign daily schedules and tasks to field technicians.
• Communicate effectively with customers, clients, and internal teams to guarantee timely job completion.
• Track work orders and adjust scheduling as necessary.
• Resolve operational challenges promptly to minimize disruptions.
• Support the fulfillment of contract standards and key performance indicators.
• Foster strong connections with stakeholders, both internal and external.
• Identify and suggest improvements for processes and service delivery.
• Provide comprehensive administrative assistance to operational teams.

Qualifications and Skills

• Proven experience in scheduling, workforce coordination, or logistics.
• Strong communication skills with a customer-centric approach.
• Ability to handle multiple priorities and meet deadlines effectively.
• Excellent analytical and problem-solving capabilities.
• Advanced proficiency in Microsoft Office applications.
• Exceptional attention to detail and organizational skills.
• Proactive attitude with confidence to take initiative.

About Downer and the Team

Downer's Energy & Utilities division operates across Australia and New Zealand, offering integrated services that link communities to critical infrastructure. Our expertise includes designing, building, operating, and maintaining networks in water, electricity, telecommunications, industrial, and power generation sectors. Our collaborative team comprises technical experts, engineers, OEM partners, and skilled tradespeople dedicated to delivering comprehensive solutions.

Additional Information

• Permanent full-time position within a stable and expanding organization.
• Supportive workplace culture with opportunities for ongoing professional growth.
• Access to Downer's benefits package, including health and wellness programs.
• An inclusive environment that values flexibility and continuous improvement.
• Diverse role offering varied day-to-day activities.
• Employment offers depend on meeting project prerequisites, passing a pre-employment medical examination, and providing evidence of legal work rights in Australia.

Equal Opportunity

Downer Group embraces diversity and inclusion, welcoming applications from individuals of all backgrounds and experiences.