Territory Sales Manager

Job Overview

The Territory Sales Manager will be entrusted with driving growth, retention, and protection of the company's last mile delivery services within a designated region in Saudi Arabia. This role demands a commercially driven individual capable of securing new clientele, fostering long-term partnerships, grasping client requirements, capitalizing on prospects for profitable outcomes, and consistently meeting agreed revenue and performance benchmarks. The position commands a proactive mindset focused on creating opportunities, navigating commercial challenges, closing deals, and taking full ownership of results.

Key Responsibilities

• Take full ownership of commercial outcomes within the assigned territory, including managing the customer portfolio and fostering business expansion.
• Devise and implement a comprehensive territory sales strategy encompassing lead generation, customer acquisition, retention, upselling, and cross-selling.
• Identify, assess, and convert new business potentials across sectors like e-commerce, retail, SMEs, and corporate clients.
• Establish strong rapport with decision-makers, business proprietors, and operational teams.
• Assess client needs and deliver tailored last mile delivery solutions aligning with service, cost, and commercial goals.
• Manage end-to-end sales processes from prospecting through negotiation, deal closure, onboarding, and account nurturing.
• Consistently achieve or surpass assigned revenue, volume, and other sales objectives.
• Keep an accurate and up-to-date sales pipeline with realistic forecasts and timely reporting of risks and opportunities.
• Safeguard existing revenues by maintaining active customer engagement, early detection of service issues, and collaboration to resolve them.
• Collaborate with Operations, Customer Service, Finance, and other departments to ensure seamless customer experiences and successful rollout of services.
• Track competitor actions, market developments, pricing shifts, and client mobility, reporting relevant insights to leadership.
• Regularly conduct on-site customer visits and business evaluations while adhering to disciplined field sales practices.
• Comply with company policies including pricing protocols, approval workflows, CRM usage, and governance standards.
• Uphold professionalism, confidentiality, and integrity in all dealings internally and externally.

Qualifications and Skills

• Preferably a Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain, or related fields.
• At least two years of proven sales experience in related industries, with a history of driving revenue growth.
• Experience collaborating with e-commerce clients is advantageous.
• Ability to craft sales strategies and utilize performance metrics effectively.
• Proficiency in MS Office; knowledge of Salesforce is a benefit.
• Strong communication and negotiation skills.
• Capable problem-solver with a results-oriented, self-motivated approach.
• Excellent organizational and target-focused capabilities.
• Fluency in both Arabic and English is required.