Security Officer

About the Role

DPD UK, a leading delivery company committed to sustainability and exceptional customer service, is seeking an experienced Security Officer for their Tamworth Logistics site. This permanent, full-time role offers 40.25 hours weekly, operating on a 4 days on, 4 days off rotating schedule. Shifts are 12 hours, either 7:00 AM to 7:00 PM or 7:00 PM to 7:00 AM. The position comes with an annual salary of approximately £39,000. The workplace is based at DPD Tamworth, Indurent Park, B78 2FG, in a fast-moving environment within a £2 billion turnover business.

Responsibilities

• Maintain safety and security of the premises and assets by following site Assignment Instructions, daily Key Performance Indicators, and Security job cards thoroughly.
• Prepare detailed and accurate Incident Reports, taking necessary actions when incidents occur.
• Investigate missing packages to reduce claims by analyzing CCTV footage and the internal tracking system to identify loss areas.
• Collaborate effectively with team members to ensure high-quality security and customer service.
• Coordinate activities involving contractors, employees, and visitors.
• Communicate and liaise with emergency services and other relevant external organizations when required.
• Perform routine testing on fire alarms, CCTV, door access, and shutter security systems.
• Monitor live CCTV, access control, and thermal monitoring systems consistently.
• Daily upload and maintain the Facial Recognition system to ensure operational accuracy.
• Carry out gatehouse duties involving vehicle management.
• Respond to phone calls and assist the Security Supervisor with various assigned tasks.
• Manage airport-style search areas, conducting thorough searches of staff and visitors upon exit.
• Conduct targeted searches of staff and trailers as necessary.
• Perform internal and external foot patrols regularly.
• Support incident management and provide assistance when incidents occur.

Candidate Requirements

• Proven experience in security roles; former armed forces, police, or prison service backgrounds are strongly encouraged to apply.
• Proficiency with IT systems is essential, including CCTV operations, visitor booking systems, facial recognition software, and creating comprehensive written reports.
• Familiarity with Google Docs, Sheets, Slides, or similar digital platforms is desirable.
• Excellent verbal and written communication skills, alongside strong interpersonal skills to interact with staff, visitors, and the public effectively.
• Responsible, trustworthy, and takes pride in daily duties.
• Ability to use independent judgment and comply with established procedures and guidelines.
• Strong problem-solving and analytical capabilities.
• Professional appearance and demeanor.
• Flexible with working hours to meet operational needs.
• A proactive team player who supports colleagues and embodies DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability.

Additional Information: Benefits and Culture

DPD values its employees, recognizing them as vital to the success of its operations. Benefits include:

• Complimentary uniform provision
• Option for holiday trading
• Enhanced maternity and paternity benefits
• Life assurance at four times salary upon joining the pension scheme
• Free onsite parking
• Discounts at numerous retailers including supermarkets
• Milestone days off to celebrate with family and friends
• Free eye tests and support for glasses for roles with regular screen use

DPD encourages career progression by promoting from within and offers numerous development opportunities in a growing and dynamic company. Individuals who align with DPD's values and commitment to delivering on their customer promises are invited to apply for this rewarding role.