Scrum Master

About Holafly

Holafly is a rapidly expanding scale-up transforming how travellers and businesses access internet abroad. Founded in 2018, Holafly supports travellers in over 200 destinations globally by providing secure and reliable eSIM services. With a team of over 500 professionals worldwide, the company is scaling internationally to ensure its customers maintain seamless, unlimited data connectivity from the moment they arrive at their destinations. Holafly is dedicated to enabling freedom and peace of mind through constant connectivity.

Role Overview

As a Scrum Master at Holafly, you will oversee sprint health, enforce team discipline, and foster continuous improvement among three designated teams during the company's ongoing Agile transformation. Your role focuses on promoting accountability and setting realistic targets to guarantee predictable delivery and cohesive, high-functioning teams.

Key Responsibilities

• Guide teams to meet their sprint objectives by encouraging consistent, stable velocity and planning that reflects reality.
• Facilitate disciplined, timely sprint ceremonies that teams recognize as essential for alignment and successful delivery.
• Promote a culture of proactive issue resolution by coaching teams to identify blockers independently, collaborate on solutions, and draw actionable conclusions during retrospectives.
• Clarify roles and responsibilities within teams, ensuring clear backlog ownership with Product Managers and defined individual accountabilities.
• Lead cultural evolution by shifting team mindsets from passive to proactive ownership and accountability.
• Support the development of self-organizing teams through capability building, attentive listening, and consistent guidance alongside the Agile Coach.

Qualifications

• Over 3 years of practical Agile experience working as a Scrum Master.
• Demonstrated capacity to manage multiple teams simultaneously across different Agile maturity stages.
• Scrum Master certification such as CSM, PSM, or an equivalent credential.
• Strong facilitation and problem-solving expertise, with confidence to surface and remove impediments effectively.
• Excellent ability to influence without formal authority, earning trust through transparent and clear communication across functions.

Preferred Experience

• Background involving management of at least five teams with varying maturity levels.
• Experience guiding teams through initial Agile adoption or transformation phases.
• Familiarity with scaling Agile frameworks within product-focused environments.

Work Setup

The company emphasizes trust and performance and follows a two-phase hybrid working model:

• Phase 1: While teams establish their working rhythms and build trust, presence in the office is required three days per week to accelerate the team formation phase.
• Phase 2: As teams become more autonomous, the hybrid model relaxes with a minimum of one in-office day weekly, focused around key sprint activities such as planning, review, and retrospectives.

Benefits and Perks

• 25 days of paid time off annually.
• 5% pension contribution by the employer.
• €3000 allocated for medical and health coverage.
• A personal development budget of $500 for self-improvement initiatives.

Additional Information

The founders of Holafly were inspired to create the company after experiencing difficulties securing internet access while travelling in Thailand, sparking the idea to enable customers to buy data plans for any destination before travelling. The company culture centers around a passion for providing effortless connectivity to travellers worldwide, executed with pride and enjoyment.