Relationship Officer (KYC) at Qatar National Bank - Sudan

About Qatar National Bank (QNB)

Founded in 1964 as the first Qatari-owned commercial bank, QNB Group is now the largest financial institution in the Middle East and Africa. It operates through subsidiaries and affiliates across more than 31 countries on three continents, serving approximately 20 million customers with over 1,000 branches and a network of 4,300 ATMs. The bank is highly rated by international credit agencies (Standard & Poor's A, Moody's Aa3, Fitch A+) and has been recognized by leading financial publications for excellence. QNB also actively supports community, educational, and sporting initiatives.

Role Overview

The Relationship Officer will be responsible for managing customer account documentation controls and ensuring compliance with regulatory and procedural standards. The role involves supporting front office teams by acquiring all original documents needed for account openings, verifying documentation accuracy and completeness, and maintaining document safety and accessibility through the bank's archival systems.

Key Duties

• Establish and nurture strong interdepartmental relationships to meet organizational objectives.
• Verify completeness and compliance of Private Banking account documents during opening, review, and maintenance stages.
• Ensure adherence to KYC, due diligence, and regulatory requirements for new accounts.
• Safeguard all documentation by organizing files according to bank policies and regulatory mandates.
• Collaborate with the Private Banking team to secure necessary documentation from clients and representatives for account management.
• Promptly submit documentation to central archives as required.
• Work with Operations to close, archive, and dispose of customer files upon account termination.
• Stay informed on updates in branch operations, controls, regulations, and best practices.
• Continuously update knowledge on all KYC requirements, including compliance standards in France.

Qualifications and Experience

• Bachelor's degree in commerce or business; master’s degree preferred.
• 1 to 3 years banking experience, ideally with a large domestic or international bank.
• Strong understanding of market structure, industry practices, and banking regulations related to customer segments.
• Fluency in Arabic and English.

Additional Requirements

• Applicants must submit a Resume/CV.
• Passport-size photograph.
• Copy of Kuwaiti passport.