Receptionist / Front Office Executive

Job Overview

Join Shri Hari Mother And Child Clinic as a Receptionist / Front Office Executive to provide essential support in managing daily patient interactions and clinic operations.

Primary Responsibilities

• Greet and register patients upon arrival.
• Schedule patient appointments and respond to inquiries via phone and WhatsApp.
• Maintain accurate and up-to-date patient records.
• Handle billing procedures and process payments efficiently.
• Liaise with doctors and laboratory departments for smooth coordination.
• Manage online reputation by overseeing Google reviews and collecting patient feedback.

Required Skills and Experience

• Graduate degree is preferred.
• Fluent spoken Hindi with basic English communication skills.
• Proficient in computer applications such as MS Office and clinic management software.
• Exhibit politeness, organization, and empathy when interacting with patients.
• Previous experience working in a hospital or clinical setting is advantageous.