Procurement Services Programs Specialist

About the Role

This role is a hybrid position, requiring presence onsite in Dublin at least three days per week, with no relocation support provided. West Pharmaceutical Services is a company with a longstanding history, dedicated to improving patient lives through innovative healthcare solutions. Our legacy includes mass-producing penicillin during World War II and today we deliver life-saving injectable medicines globally. We foster an inclusive environment focused on continuous development, supporting the holistic wellbeing of employees and their families, alongside commitments to community outreach and sustainability.

Job Summary

As part of our rapid growth and industry evolution, West is standardizing, simplifying, and centralizing global procurement services. The Procurement Services Programs Specialist will be integral to the successful implementation of procurement projects, digital enablement, and process enhancements. This position works alongside business partners to define and execute procurement solutions, combining program management expertise with digital transformation. Responsibilities include overseeing project planning, developing business cases, and defining functional requirements that impact sourcing, procurement, and finance operations. This role reports directly to the Procurement Services Program Manager.

Key Responsibilities

• Assist in planning and executing cross-functional procurement programs and PMO initiatives.
• Manage timelines, budgets, risks, and performance metrics for assigned projects.
• Collaborate with stakeholders to collect requirements, align goals, and ensure steady project progress.
• Perform research and analyze data to support sourcing and program decisions.
• Identify opportunities for process improvements to increase efficiency and scalability.
• Monitor and report program performance and benefits to leadership regularly.
• Ensure adherence to procurement standards and maintain all governance documentation.
• Create and uphold project management templates, frameworks, and dashboards.
• Support system testing, data remediation, and other ad-hoc project activities.
• Facilitate delivery of procurement digital transformation initiatives in partnership with leadership and technical teams.
• Assist in deploying and integrating eProcurement and PMO systems, translating business needs into technical requirements.
• Lead change management and training efforts to promote adoption of new digital tools.
• Maintain dashboards, reporting tools, and frameworks to enhance transparency and decision-making.
• Explore automation, analytics, and AI possibilities within procurement functions.
• Keep abreast of industry technology trends to foster continuous improvement.

Qualifications

• Minimum third-level qualification or equivalent experience.
• Demonstrated experience in technology deployment, integration, or digital transformation projects.
• Proven background supporting programs, projects, or process improvement efforts.
• Excellent communication and interpersonal skills with strong stakeholder management capabilities.
• Strong organizational skills with the ability to prioritize multiple tasks accurately.

Preferred Skills and Experience

• Advanced project management expertise including use of Gantt charts, dashboards, business cases, and baseline setting.
• Exceptional analytical, critical thinking, and problem-solving abilities.
• Skilled in organizing forums and coordinating team communications.
• Knowledge of project management methodologies and familiarity with Lean Six Sigma approaches.
• Experience working in Shared Service Centres or multinational publicly listed companies is advantageous.
• Proficiency with MS Office suite, especially MS Project, Excel, and PowerPoint; understanding of ERP systems like SAP is a plus.
• Ability to work independently, in a team, and across cross-functional groups.
• Quick learner with a proactive attitude and openness to new initiatives.
• Committed to personal development within the procurement field or other areas at West.
• Capable of managing multiple priorities and deadlines in a dynamic environment.
• Adherence to company policies on safety, quality, compliance, and ethics at all times.

Additional Details

Travel: Approximately 10% travel is required, estimated to be up to 26 business days annually.

Physical Demands: This is primarily sedentary work involving sitting with occasional light exertion (up to 10lbs/4kgs).

Compensation

The annual base salary range for this position is between €46,900 and €58,100. Total compensation considers relevant experience, qualifications, market data, and role responsibilities. The role may qualify for variable compensation and incentive programs. Employees are also eligible for the company benefits and total rewards programs according to their location and employment status.

Equal Opportunity

West Pharmaceutical Services is an equal opportunity employer dedicated to fostering diversity and inclusion. Employment decisions are made without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. Reasonable accommodations are available upon request during the application process. Employment offers are contingent upon satisfactory background checks where applicable.