People Operations Coordinator

About Canopy

Canopy is a rapidly expanding software-as-a-service company based in South Jordan, Utah, dedicated to developing intuitive and powerful tools for accounting firms. Our mission is to empower accounting professionals to run autonomous practices by providing them with the necessary time-saving solutions and resources to prioritize their clients effectively. Our specialized Practice Management Suite is designed for firms aiming to enhance productivity, accelerate growth, and deliver exceptional value. We focus strongly on delighting customers, proactively resolving issues, and fostering a positive workplace culture. Recently, we secured $70 million in Series C financing to support our ongoing mission.

The Opportunity

We seek a People Operations Coordinator passionate about creating outstanding employee experiences. This role involves managing onboarding, employee systems, benefits administration, recruitment assistance, and regulatory compliance—the essential functions that make Canopy a preferred workplace. Ideal candidates are meticulous, efficient, and driven by smooth, well-managed processes. If you enjoy integrating people and systems to improve workplace operations, this is the position for you.

Primary Responsibilities

• Lead the complete new hire process, including sending out offers, completing background checks and paperwork, coordinating first-day orientation, and ensuring I-9 and E-Verify compliance.
• Administer employee offboarding with attention and care, managing clean exit procedures, updating systems, and handling COBRA requirements.
• Maintain and ensure accuracy and timeliness of People Systems and data management.
• Seek and propose automation and AI-driven enhancements to accelerate People Operations processes, contributing original ideas to improve efficiency.
• Assist in regular audits and reporting tasks throughout the year.
• Respond to employee inquiries regarding HR topics.
• Support equity and payroll processes when required.
• Aid the recruitment team with scheduling, conducting reference checks, and coordinating onsite interviews.
• Handle employment verifications and manage unemployment claims.
• Oversee administration of training via the Learning Management System.

Candidate Requirements

• A minimum of two years' experience in People Operations, particularly with onboarding and HR information systems (HRIS).
• Strong technical proficiency with human resource platforms; adaptability and quick learning of tools is essential.
• Preferably holds a Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
• Exemplifies a warm, employee-centered approach, genuinely committed to supporting a positive workplace.
• Exceptional attention to detail, organizational skills, and commitment to accuracy.
• Ability to work swiftly and flexibly to meet evolving team needs, ensuring follow-through.
• A curious mindset with eagerness to expand knowledge across diverse People Team functions.
• Demonstrates sound judgment and upholds strict confidentiality and discretion in all matters.
• Familiarity with tools such as HRIS, applicant tracking systems (ATS), Google Suite, Articulate, and AI technologies.

Additional Qualifications (Bonus)

• Experience in the technology or SaaS sectors.
• Knowledge of specific People Technology platforms including Rippling, Lattice, Greenhouse, NectarHR, and AI tools.

Equal Opportunity & Encouragement

We encourage all qualified candidates to apply regardless of gender or whether they meet every single qualification.

Employee Benefits

• Flexible paid time off policy providing trust and autonomy.
• Comprehensive health benefits including medical plans with HSA and FSA options, dental, and vision coverage.
• 401(k) retirement plans with company matching contributions.
• Support for mental health through professional coaching and therapeutic services.
• Paid parental leave to support growing families.
• Supplemental insurance options such as critical illness, accident, and hospital indemnity plans.
• Employee recognition platform called Nectar to celebrate team achievements.
• Fun company events like outings and holiday parties.
• Employee Resource Groups for shared interests and community.
• Fully stocked kitchen with beverages, snacks, and quality coffee.

Our Core Values

• People First: We prioritize taking care of our employees so they can best serve customers.
• Design Matters: Exceptional design is seen as a strategic advantage.
• Curiosity & Candor: We foster a culture of curiosity and honest feedback delivered with kindness.
• Act Startup Fast: We maintain the agility, hunger, and intensity of a startup to achieve excellence quickly.

Interview Process

• Application review followed by contact if mutual fit is identified.
• Initial 20-minute phone call with People Team.
• 45 to 60-minute video or in-person interview with Hiring Manager.
• One to three interview rounds depending on the position.
• Final interview stage before offer.

Equal Employment Opportunity

Canopy is committed to providing equal employment opportunities to all individuals irrespective of race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.