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About the Organization

Founded in 1921, the Philadelphia PGA Section is one of the PGA of America’s 41 regional sections. It oversees eastern Pennsylvania, southern New Jersey, Delaware, and northeastern Maryland, supporting more than 900 PGA Members and Associates across over 300 golf facilities. The organization promotes participation in golf and supports the game’s growth by serving golf professionals and the wider industry.

The team is small and fast-moving, and it manages three main areas: the Philadelphia PGA Section, the Philadelphia PGA Junior Tour, and the charitable arm PGA REACH Philadelphia. Across these operations, the organization serves more than 2,000 members and delivers over 200 events each season.

Role Overview

The Operations Manager will support the Director of Operations with communications, membership administration, and broader team coordination. The position also involves helping with event execution, partner activities, office administration, and day-to-day operational work across the organization’s three brands.

Key Duties

Communications

Manage the websites for all three brands using WordPress.
Create a wide range of content, including press releases, emails, newsletters, videos, photos, marketing materials, signage, print pieces, digital publications, and graphics.
Handle social media activity for all three brands.
Coordinate communication with partners.
Support events such as education sessions, webinars, networking functions, golf tournaments, and similar programs.
Track and manage digital performance analytics.

Membership

Process Professional Development Requirement (PDR) credits.
Support PGA of America golf professional requests, change forms, and related member services.
Help with annual submissions including awards, Hall of Fame, Playing Legends, scholarships, and similar programs.
Assist in organizing PGA Member committees and managing the Central Counties Chapter.
Prepare membership reports.

Partnerships

Serve as an on-site contact for partners during events.
Assist with partner activations.
Respond to partner requests and follow through on related needs.

Office Administration

Support administration of the Section office and related activities.
Help develop and carry out the Section business plan.

Additional Information

This role requires someone who is highly organized, detail-focused, able to manage several priorities at once, and comfortable working under deadline pressure.

The position needs familiarity with the following tools and capabilities: Adobe Creative Suite (Photoshop, InDesign, Illustrator), Google Workspace (Docs, Sheets, Slides, Drive), Microsoft Office Suite (Word, Excel, PowerPoint), WordPress, email campaign platforms such as Mailchimp, AP-style writing and proofreading, video editing tools such as Premiere Pro and iMovie, and Golf Genius software.

Not every duty can be listed in advance. Responsibilities may shift as business needs change, and the role is expected to adapt to new conditions when required. The job is intended as a guideline for strong performance and effective collaboration within the Philadelphia PGA Section.

Physical Conditions

The work involves independent project management in a structured environment. The employee will regularly need to walk and hear, and frequently stand, sit, handle tools or controls, reach, climb or balance, and stoop, kneel, crouch, or crawl.

The role requires frequent lifting or moving of up to 25 pounds, and occasional lifting or moving of up to 50 pounds. Vision requirements include close, distance, color, peripheral, and depth perception, along with the ability to adjust focus.

Work may frequently take place outdoors in varying weather conditions, and the noise level is usually moderate.

Education and Experience

A bachelor’s degree from an accredited institution, or equivalent experience, is preferred. Three years of experience with a PGA Section, PGA of America, or a golf association is preferred but not mandatory, along with a general business background and knowledge of the golf industry.

Applicants should be proficient with Golf Genius software, the Microsoft Office suite, Google Workspace, online communication tools, and current social media practices. The role also calls for willingness to travel extensively to events and handle on-site operational duties, including extended hours, weekends, and holidays.

Strong integrity, leadership, relationship-building ability, and a collaborative mindset are important. The position also requires comfort working across departments within PGA of America and with established vendors.

Compensation and Benefits

The salary range is $50,000 to $60,000 per year.

Individual medical, dental, and vision coverage
401(k) with a 3% employer contribution
Year-end bonus of up to 5% of gross salary
Paid vacation, personal time, and holidays according to the employee handbook
Company vehicle access or mileage reimbursement for work-related travel to and from events
Company cell phone or reimbursement for a personal phone
Uniform allowance
$1,000 education / health and wellness stipend
PGA of America member dues paid, if applicable

Operations Manager