Operations Manager

About Bridging Communications

Bridging Communications is an innovative advertising and integrated marketing communications agency offering comprehensive support to a diverse clientele. The company specializes in advertising strategy, brand development, market research, and media services designed to effectively engage target audiences. Their expertise includes cross-channel media planning and buying, accompanied by robust digital marketing solutions. Collaboration among teams focuses on data-driven campaigns that merge creative, media, and research to achieve measurable outcomes.

Role Overview

The Operations Manager will work remotely on a full-time basis, responsible for managing the daily operations of the agency to ensure timely and efficient project delivery. This position facilitates coordination among account management, creative, media, and digital teams, streamlining processes and optimizing resource utilization to enhance campaign execution. Key duties include budget oversight, timeline management, performance tracking, resolving operational challenges, improving workflows, vendor and partner relationship management, and assisting with onboarding and training. The role demands regular reporting and effective communication across functions using project management software.

Qualifications

• Proven background in operations, project, or traffic management within agencies or related marketing/service fields.
• Expertise in process improvement, workflow development, and resource allocation for handling multiple projects simultaneously.
• Familiarity with project management and collaboration tools such as Asana, Monday.com, Trello, or equivalents, alongside a basic understanding of digital marketing and media operations.
• Strong organizational abilities, attention to detail, and the capability to prioritize under fast-paced remote work conditions.
• Excellent communication skills for managing cross-team coordination and stakeholder relationships.
• Experience in budget monitoring, generating operational reports, and leveraging data to guide decision-making and enhance processes.
• Ability to work autonomously with sound judgment and foster productive relationships within a distributed team environment.
• Bachelor’s degree in Business, Marketing, Communications, Operations Management, or a related discipline is preferred; relevant experience may substitute educational requirements.
• Knowledge of advertising, branding, media planning, and market research methodologies is advantageous.