Operating Director

About Cornerstone Caregiving

Cornerstone Caregiving is the largest privately owned company providing in-home care, focused on empowering seniors to age comfortably and with dignity in their own homes. With significant recent growth and plans for nationwide expansion, they are seeking a dedicated Operating Director to lead and grow the Raleigh, NC branch.

Role Overview

The Operating Director will independently lead the branch, supported by corporate training and a network of other Operating Directors, playing a central role in advancing the company's mission and growth strategy.

Key Responsibilities

• Manage and direct all operations of the Raleigh branch with autonomy, utilizing ongoing corporate support and training.
• Develop and implement strategic marketing plans to position Cornerstone as the preferred provider of in-home care in the area.
• Establish and nurture referral relationships with hospitals, hospices, senior living facilities, and other partners to build a consistent client base.
• Oversee staffing functions including recruiting, hiring, onboarding, and scheduling to ensure proper shift coverage and handle urgent inquiries from clients, caregivers, and partners.
• Conduct in-home assessments to build strong client relationships, perform intakes, and maintain high levels of client satisfaction.
• Manage financial aspects of the office, including budgeting and monitoring profit and loss statements.
• Create a positive workplace culture by motivating staff, setting morale standards, and incentivizing team performance.

Required Qualifications and Skills

• Proven leadership experience managing teams effectively.
• Track record of achieving sales and business development goals.
• Capacity to work independently in a fast-paced, dynamic environment.
• Entrepreneurial spirit and self-driven approach.
• Experience conducting recruitment, hiring, and supervising staff.
• Excellent interpersonal and communication abilities.

Desired Attributes

• Desire to move beyond typical 8-5 desk jobs.
• Willingness to invest in self and be rewarded financially for success.
• Enjoyment of problem-solving in a challenging, fast-moving environment.
• Preference for an autonomous role with available support as necessary.
• Demonstrated grit, resilience, and passion for overcoming challenges.

Compensation and Benefits

• Competitive starting salary designed to establish, grow, and enhance the Raleigh office.
• Profit sharing with a 20% quarterly cash payout linked to office growth.
• Comprehensive paid health, dental, and vision insurance.
• Corporate training and sustained professional development support.
• Company vehicle provided for local use including gas and cell phone stipend.
• Unlimited paid time off with corporate approval to support rest and renewal.

Employee Testimonials

Team members commend the positive work environment, supportive management, flexibility, and meaningful impact on clients' lives. Many highlight appreciation for leadership's genuine care, rewarding culture, and the ability to balance work-life commitments.

Application Process

Candidates interested in making a difference and leading a growing office are encouraged to apply by submitting required personal and professional information as part of their application.