National Account Manager - Retail

Role Overview

This role involves strategizing and executing sales plans targeted at key national retail accounts to retain and expand business. The core of this position is developing an understanding of client objectives and supporting their achievement while fostering strong relationships and spotting growth opportunities. The position serves as a transitional learning role focused on honing account management and client relationship skills, demanding comprehensive knowledge of products and their applications.

About the Opportunity

This is a great chance for an experienced National Account Manager to contribute within Kraft Heinz Ireland based in Dublin, currently recognized as a Great Place to Work. The role is embedded in a high-performing team working closely with peers and reporting to the Ireland Head of Sales. It offers significant exposure to senior internal leaders who drive improvements across the Ireland unit. You will manage the commercial profit and loss for one of our three largest customers.

Company Highlights

• Sales growth over 50% in the past four years.
• Highly engaged team with exceptional scores in teamwork, management, and inclusiveness.
• Achieved record market share in 2024 for Ketchup, Beans, and Soup categories.
• Wellbeing focus with activities such as sea swims, mental health walks, and active offsite gatherings.
• Work-life balance supported by offerings like three months secondary carer leave, hybrid working, and remote work possibilities abroad.
• Advocacy for gender inclusion, notably launching the Ireland Chapter of the LEAD Network.
• Career mobility with opportunities to work in the UK, Netherlands, and Australia.

Key Responsibilities

• Analyze business data and collaborate internally and externally to identify sales opportunities and maintain financial accountability with customer-specific P&L management.
• Work cross-functionally to develop clear, impactful account strategies to meet retailer needs, narrating persuasive data-driven insights.
• Rapidly implement solution-focused commercial plans both in-store and online, managing projects effectively and negotiating agreements beneficial to both company and customers.

Required Skills and Experience

• Previous experience managing customer relationships.
• Strong confidence in selling commercial proposals and excellent negotiation capabilities.
• Proven problem-solving abilities with an entrepreneurial mindset to simplify complex challenges.
• Bachelor’s or Master’s degree preferred.
• Proficiency with Microsoft Office tools.

Professional Attributes

• Effective communication skills for engaging with senior leaders and diverse stakeholders.
• Resilience to recover and progress after setbacks.
• Ability to create straightforward solutions for complex issues.
• Analytical mindset to distill complex data into actionable insights.
• A results-oriented approach prioritizing company success beyond personal achievement.
• Proactivity and persistence in overcoming challenges.
• Strong project management skills to deliver multiple projects on time.
• Collaborative team player who embraces varied roles in pursuit of shared goals.

Benefits and Perks

• Recognized industry career development pathway and merit-based pay.
• Flexible hybrid work arrangements, including the option to work from abroad.
• Inclusive workplace culture supported by leadership-sponsored resource groups.
• Family-friendly policies offering market-leading parental leave and subsidized nursery schemes.
• Exclusive employee discounts on company products.
• Comprehensive wellbeing initiatives including private medical insurance, digital GP access, gym discounts, cycle to work scheme, Calm app membership, and volunteering opportunities.
• Annual leave entitlement of 25 days.

Compensation

The gross annual base salary ranges from €68,796 to €76,440 on a full-time basis, dependent upon skills and experience. Additionally, the position qualifies for a performance bonus of up to 25%, subject to bonus scheme conditions. Extra benefits supporting physical, emotional, and financial health vary by location.

Location and Inclusion

Position based in Dublin. Kraft Heinz is committed to equal opportunity employment across diverse demographics including ethnic minorities, women, veterans, individuals with disabilities, and members of the LGBTQ+ community.