Loss Prevention Supervisor (Saudi Nationals Only)

Role Overview

This position sits within the Loss Prevention & Security function at a hotel property in Jeddah, Saudi Arabia. It is a full-time, on-site role for Saudi nationals only, focused on safeguarding guests, employees, and company property while supporting day-to-day security operations.

Key Duties

• Carry out patrols across the property, secure guest rooms when needed, and help guests gain room access.
• Run emergency drills, complete routine safety and hazard checks, and support investigations, interviews, and key-control audits.
• Observe CCTV and alarm systems, control entry to restricted areas, and keep accurate records of all access activity.
• Assist guests and employees during emergencies, respond to accidents, and provide first aid or CPR when required while arranging EMS support.
• Collect information, prepare incident reports, and safeguard confidential documents and records by releasing them only to approved individuals.
• Manage disturbances according to company procedures, address safety risks, handle interruptions and complaints, and remove unauthorized persons from the property when necessary.
• Support compliance with alcohol control regulations and use correct code responses when requesting help.
• Complete required paperwork for employees and assist supervisors with other assigned duties.

Leadership and Service Expectations

• Support managers in training, coaching, and motivating employees while serving as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company policies, report accidents, injuries, and unsafe conditions promptly, and finish required safety training and certifications.
• Maintain a neat, professional appearance and protect confidential and proprietary information.
• Welcome guests, recognize their needs, and provide service with courtesy and genuine appreciation.
• Communicate clearly and professionally, prepare accurate written materials, answer telephones with proper etiquette, and build productive working relationships.
• Help the team meet common goals, listen carefully to concerns from others, and uphold quality standards at all times.

Physical and Operational Requirements

• Be able to read and verify information in different formats, including small print.
• Inspect tools, equipment, and machines visually to identify possible defects.
• Use computers and point-of-sale systems to enter and locate work-related information.
• Move quickly when situations require it, including running, walking, or jogging.
• Stand, sit, or walk for long periods, including an entire shift if needed.
• Lift, carry, push, pull, and place objects up to 50 pounds without help and over 75 pounds with assistance.
• Handle objects of varying size and weight with good hand-eye coordination and fine motor control.
• Work in narrow, confined, elevated, slippery, uneven, or sloped areas, including stairs and service ramps.
• Bend, twist, stoop, pull, and reach overhead or below the knees as part of the job.

Qualifications

A high school diploma or GED is preferred. Candidates should bring at least 2 years of relevant work experience and a minimum of 1 year of supervisory experience. No license or certification is required at the time of hire, although some locations may have additional licensing or registration rules.

Additional Information

Job Number: 26078949

Job Category: Loss Prevention & Security

Location: 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613

Schedule: Full time

Remote work: No

Position type: Non-management

Company Overview

Delta Hotels is designed for modern travelers who want a smooth, practical stay built around the essentials. The brand focuses on delivering what matters most while removing unnecessary extras. As part of Marriott International, the company values inclusion, equal opportunity, and a diverse workplace where different backgrounds, talents, and experiences are respected.

Equal Opportunity

The employer welcomes applicants from all backgrounds and does not discriminate on protected grounds, including disability, veteran status, or any other category protected by law.