IT Support Officer

Position Overview and Requirements

The IT Support Officer role demands a Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or related disciplines, complemented by a minimum of three years of hands-on experience in a dynamic IT department. The ideal candidate is a committed born-again Christian who demonstrates Christian values in their lifestyle. Essential skills include strong troubleshooting, analytical thinking, and adept problem-solving capabilities, along with exceptional interpersonal, communication, and customer service skills. The officer must be capable of independent work, managing priorities, and adhering to deadlines with minimal oversight. A high standard of integrity, professionalism, confidentiality, and accountability is imperative.

Additional Expectations

The position requires readiness for travel to various field offices to render technical assistance as needed. Candidates should exhibit high motivation, a commitment to Christian ethics, and professionalism. They must adapt effectively within culturally and educationally diverse environments, showcasing excellent communication, time management, organizational, and presentation skills. The role benefits from a proactive attitude, flexibility, tolerance, and the ability to operate collaboratively within a team setting.