Inside Sales Representative - Fixed Term 12 Months

Position Overview

This role involves a fixed tenure of 12 months as an Inside Sales Representative within Datacom's Product Solutions Group based in Christchurch, New Zealand. The position focuses on managing and growing a portfolio of customers and prospects, emphasizing Microsoft and other technology solutions.

Company Purpose

Datacom supports organizations throughout Australia and New Zealand by leveraging technology to enhance business results, innovate processes, and positively impact communities.

Key Responsibilities

• Oversee and expand assigned customer and prospect accounts.
• Establish and nurture trusted relationships with customer stakeholders.
• Identify and pursue growth opportunities across Datacom’s product portfolio.
• Collaborate with internal sales and vendor teams to optimize customer success.
• Engage regularly with customers via phone, email, virtual platforms, and in-person meetings when appropriate.
• Develop new business through prospecting, referrals, vendor initiatives, and marketing efforts.
• Maintain a robust sales pipeline to drive ongoing revenue growth.
• Align technology solutions with clients’ business challenges to deliver effective outcomes.
• Prepare quotes, negotiate terms within approved frameworks, and manage the sales cycle through to closure.
• Keep CRM systems updated with accurate forecasting and pipeline data while coordinating resources.

Experience & Knowledge Requirements

• Background in technology sales, inside sales, business development, or account management.
• Track record of pipeline development, customer relationship building, and meeting sales targets.
• Previous experience in ICT resellers, distributors, vendors, or managed services preferred.
• Comprehensive understanding of ICT products, services, and solution portfolios.
• Strong familiarity with Microsoft technologies, including Microsoft 365, Copilot, Azure, and security solutions highly valued.
• Knowledge of the New Zealand technology market and channel landscape.

Skills & Competencies

• Excellent relationship-building and stakeholder management aptitude.
• Proactive approach to sales prospecting and opportunity cultivation.
• Commercial insight and adept negotiation skills.
• Capability to assess client needs and align suitable technology solutions.
• Solid organization, effective pipeline management, communication, and time management abilities.

About Datacom

A leading tech services organization within Australia and New Zealand, Datacom combines the scale of a large firm and the agility of a smaller enterprise. It prioritizes employee development, offers flexibility, and provides meaningful work opportunities. The role presents exposure to cutting-edge technology and a collaborative environment aimed at helping organizations achieve better outcomes.