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About Us

S&S Activewear is a premier North American distributor specializing in imprintable apparel such as t-shirts, fleece, athletic wear, headwear, workwear, scrubs, and accessories. Our company acts as an essential connector between over 100 brand partners—including Adidas, Columbia, and Gildan—and our diverse customer base made up of apparel decorators, eRetailers, and promotional products distributors. These customers personalize apparel for various end-uses like everyday wear, concerts, fitness, life events, and team sports. We distinguish ourselves through exceptional customer service, a strategic product range, advanced distribution systems, a collaborative culture, and a commitment to technology and innovation.

Since our start in 1988 as a regional t-shirt distributor, we have expanded into a multibillion-dollar value-added distribution platform helping suppliers penetrate markets while supporting customer growth and fulfillment.

Our mission continues to focus on being the preferred apparel distributor by nurturing growth for all stakeholders, guided by our core values: Lead with Respect, Never Settle, Own the Outcome, Win Together, and Innovation Powers Our Hustle. These principles frame our service, collaboration, continuous improvement, and accountability.

Role Overview

As an Inside Sales Representative, you will drive strategic growth by managing and expanding a defined portfolio of accounts and proactively seeking new business in your region. You will fully own the relationship with clients within your territory, using advanced phone and email outreach to establish strong connections with decision-makers and consistently increase revenue.

Success requires excellent communication and presentation skills, confidence engaging with business owners and key stakeholders digitally, along with analytical capabilities to convert customer data into actionable insights. Familiarity with consultative sales methods, planning calls meticulously, and following through diligently are vital. The role suits dynamic individuals with strong business acumen, enthusiasm, and a dedication to outstanding results. Blending strategic thinking with relationship building will support sustained growth and customer satisfaction.

Responsibilities

Manage territory profit and loss by strategically overseeing customer volume, sales, and profitability metrics
Conduct deliberate customer engagement through structured call planning, analysis, presentation, and follow-up
Develop broad relationships within customer organizations, engaging ownership, sales, service, and merchandising teams to understand customer buying behaviors deeply
Forge partnerships with stakeholders across finance, marketing, operations, and production departments
Become proficient in customers’ go-to-market tactics including program management, merchandising calendars, and renewal procedures
Lead the introduction of new products and sales initiatives through effective presentations and strategy execution
Coordinate cross-functional teams utilizing internal resources like trade marketing, decoration services, EDI, pricing, and tailored solutions to enhance sales
Maintain thorough administrative processes featuring accurate reporting, calendar management, sales funnel tracking, and program oversight
Address issues promptly with a focus on rapid response and professional conflict resolution
Use expert merchandising knowledge to showcase the company’s competitive edges and identify upsell opportunities
Provide detailed product and service information through multiple communication channels ensuring clarity and timeliness
Create strategic pricing proposals aimed at bolstering long-term revenue growth
Apply consultative selling techniques to develop customized solutions for customers
Deliver tailored product recommendations using samples, marketing collateral, and personalized approaches
Effectively juggle various tasks across phone calls, emails, internal coordination, marketing, and web-based solutions

Requirements

Bachelor's degree preferred; at minimum a High School Diploma is mandatory
At least two years of demonstrated success in virtual sales, preferably within promotional products or apparel industries
Exceptional spoken and written communication skills with strong presentation capabilities
Proven ability to build enduring customer relationships with a client-focused mindset
Advanced analytical skills with a record of identifying customer growth opportunities through data

Working Conditions

This role operates primarily in a professional office setting, regularly using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Reasonable accommodations can be provided to enable individuals with disabilities to perform essential tasks. The physical demands mainly involve regular talking and listening during work activities.

Schedule and Compensation

Work hours are Monday through Friday from 8 am to 5 pm. This is a full-time, salaried exempt position with pay based on experience. Remote work options are available.

Benefits

Our comprehensive benefits package supports overall well-being with coverage beginning within the first three months, including vacation, personal and sick leave; medical, dental, vision, life insurance, and disability plans; flexible spending accounts; and a 401(k) retirement plan. Employees receive discounts on brand-name apparel, enjoy social events, and have ample opportunities for professional growth and advancement.

Equal Opportunity and Compliance

S&S Activewear values diversity and inclusion, hiring without discrimination based on sex, race, religion, national origin, citizenship, age, disability, veteran status, or other protected statuses. Employment decisions are merit-based. Employment is contingent on successful completion of a background check and eligibility verification through E-Verify.

Inside Sales Representative