- अनुभव
- कोई
- वेतन
- —
- उद्घाटन
- 1
- की तैनाती
- 5 पहले
- कार्य मोड
- कार्यालय में हूँ
- फिर शुरू करना
- आवेदन करना आवश्यक है
आप कहाँ काम करेंगे
नौकरी का विवरण
About The Hoxton
The Hoxton in Charlottenburg, Berlin offers 234 bedrooms, a vibrant bar, and a distinctive meeting and events space called The Apartment dedicated to creative gatherings and brand experiences. This hotel is part of a collection known for blending style, value, and local community immersion, going beyond simply providing accommodation.
Role Overview
We are looking for a seasoned Groups & Events Coordinator to boost our growing groups and events sector. Reporting directly to the Groups & Events Manager, you will be pivotal in generating revenue through managing group, meeting, and event inquiries reactively, with occasional proactive outreach.
Primary Responsibilities
- Manage groups and events inquiries from initial contact to completion, ensuring prompt response via phone and email and delivering a memorable client experience.
- Handle your own pipeline including proposal development, contract handling, rooming list preparation, and final invoicing.
- Foster strong relationships both internally and with clients, prioritizing exceptional guest experiences.
- Collaborate with operational teams to coordinate all facets of confirmed meetings and events, making certain expectations are clearly communicated and fulfilled.
- Compile and present weekly function sheets during operations meetings confidently.
- Conduct venue tours and planning consultations with clients on-site.
- Develop and maintain long-term client relationships, identify opportunities for repeat business, and analyze trend data yearly.
- Manage key administrative tasks such as deposits, billing, and event system updates accurately.
Candidate Profile
- Experience in hotel group events or reservations with confidence in independently managing bookings.
- Exceptional attention to detail and ability to stay organized under fast-paced conditions.
- Fluency in German and English; additional language skills are advantageous.
- Proficiency with software applications including Outlook, Excel, Word; experiential knowledge of OPERA and/or Delphi is beneficial.
- Strong interpersonal skills to build professional trust with clients and team members.
- Ability to remain calm and solution-oriented while multitasking effectively.
- Collaborative attitude with a willingness to support team efforts without ego.
- Highly motivated, proactive, with a passion for teamwork and hospitality excellence.
Additional Benefits and Perks
- Opportunity to be part of an innovative international hotel group committed to brand growth.
- Competitive remuneration and numerous opportunities for professional advancement and rewards.
- 24 holidays annually plus bank holidays and additional volunteering leave.
- A workplace that encourages creativity, inclusivity, and rewarding experiences.
- Discounts across the larger Ennismore portfolio, retained even after leaving the company.
- Welcome perks such as a complimentary night stay and a meal for two at The Hoxton upon joining.
- Food provided during shifts through Pluxee benefits and vouchers.
- Regular social events including team gatherings and bi-annual celebrations.
- Annual diversity and inclusion events promoting learning and positive impact.
- Access to mental well-being support services with experts from OpenUp.
- Corporate discount programs and extensive learning opportunities via the Ennismore Learning platform.
- Public transportation coverage with a BVG ticket provided.