FinCrime Risk Manager (Fraud)

About Revolut

Revolut is on a mission to transform financial experiences by providing enhanced transparency, control, and freedom with money. Since 2015, our diverse products—covering spending, saving, investing, currency exchange, travel, and more—have empowered over 75 million customers globally.

As we scale rapidly, we value the importance of our people and culture. Recognized as a Great Place to Work™, our team exceeds 13,000 members worldwide and continues to seek exceptional individuals passionate about designing innovative products and simplifying complex challenges.

Role Overview

The Financial Crime Operations team leads Revolut’s efforts to safeguard customers and assets by identifying risks and resolving issues. We leverage advanced technology and meticulous attention to detail to prevent financial crime and maintain customer trust.

We seek a seasoned Fraud Risk Manager to steer financial crime risk management specifically for New Zealand. This position focuses on lowering fraud-related losses while preserving a positive customer journey.

Primary Responsibilities

• Oversee fraud risk across the entire customer lifecycle, detecting emerging criminal trends promptly.
• Analyze various fraud schemes including synthetic identities and money mule activities to develop comprehensive profiles.
• Design and implement solutions that minimize fraud losses with minimal disruption to legitimate customers.
• Assess and collaborate with external service providers such as risk data vendors and transaction monitoring tools to strengthen fraud detection and response.
• Define strategic roadmaps targeting improvements in key fraud risk performance metrics.
• Perform risk assessments on new or modified products/features and recommend adequate controls to ensure secure deployment.
• Participate in creating fraud-specific training tailored for New Zealand’s fraud servicing teams.
• Prepare regular fraud reports for the local Money Laundering Reporting Officer (MLRO).
• Adapt internal processes in alignment with evolving local regulatory requirements.

Candidate Requirements

• Minimum 4 years professional experience in fraud management within financial services or payment sectors.
• Deep understanding of fraud risks related to payments, banking, or investments.
• Strong data manipulation and analytical skills, including proficiency in SQL for extracting insights.
• Ability to quickly assimilate information, resolve complex challenges, and thrive in dynamic environments.
• Excellent communication skills enabling effective collaboration across global, cross-functional teams to ensure compliance with regulations and policies.
• Comfort working autonomously with minimal supervision amid ambiguity.
• Experience leading projects or managing teams is preferred.

Additional Preferred Qualifications

• Background in anti-money laundering (AML), sanctions compliance, or broader financial crime practices.
• Exposure to cryptocurrency or investment product domains.

Diversity and Inclusion Statement

At Revolut, we prioritize diversity and inclusion as a catalyst for innovation. Our 2021 inaugural D&I Framework supports fostering a vibrant workplace that drives outstanding products and services. We encourage candidates of diverse backgrounds and experiences to apply and contribute to our multicultural, motivated team.

Candidate Guidance and Integrity Notice

• Apply exclusively through official Revolut channels; we do not engage third-party recruitment platforms.
• Verify communication authenticity ensuring all recruitment correspondence originates from valid @revolut.com addresses.
• Beware of recruitment scams; Revolut will never request payment or financial details during hiring processes. Report any suspicious solicitations immediately.

By submitting an application, candidates affirm the accuracy of information provided and acknowledge that any falsehoods may result in rejection or termination of employment. Applicants consent to data processing per Revolut’s Candidate Privacy Notice.