Duty Manager

About the Role

Join Prezzo Italian as a Duty Manager, where you will be pivotal to the restaurant’s daily operation, acting as the essential connection between the floor team and management. This role offers the opportunity to develop leadership skills, understand business processes in depth, and work in a lively, supportive environment that values a fun approach to the job.

Key Responsibilities

• Open and close the restaurant as a keyholder, ensuring smooth operational transitions.
• Lead the team during shifts when the General Manager is absent, maintaining high service standards.
• Deliver exceptional hospitality and ensure guests experience the renowned “Hospitality Magic.”
• Handle administrative duties such as cashing up and compliance requirements effectively.
• Act as a visible role model, guiding and motivating the team on the floor throughout the service.

Candidate Requirements

• Demonstrable experience in hospitality roles such as server or supervisor, with readiness to step up to a management position.
• Strong leadership capabilities with confidence to manage and inspire a busy team environment.
• Consistently positive, reliable, and passionate about creating enjoyable experiences for both guests and team.
• A proactive attitude with a desire to learn the operational aspects of running a successful restaurant.

Compensation and Benefits

• Hourly pay starting at £12.99, increasing to £13.50 when leading shifts.
• Additional earnings include Tronc and various perks.
• Perks such as complimentary meals during shifts, a day off on your birthday, and a 50% dining discount for you and your colleagues.
• Opportunity for career advancement through structured training aimed at progressing to Assistant Manager roles and beyond.
• Additional support including wellbeing services, access to a GP helpline, and exclusive hospitality sector rewards.