Customer Assistant - Galway Shopping Centre (30-35 hours)

About the Role

We pride ourselves on providing customers with a wide variety of products, including groceries, clothing, appliances, and financial services. Operating across locations in the UK and Ireland, we offer extensive career opportunities for individuals who are dedicated to exceptional customer service. Our philosophy, "Every Little Helps," shapes our culture, emphasizing respect and growth opportunities for all employees. Successful job offers depend on candidates providing their bank account details before starting.

Responsibilities

• Consistently prioritize customers in all activities.
• Build good relationships with customers and deliver service with pride.
• Ensure product availability and service accessibility at all times.
• Handle merchandise carefully to maintain quality until it reaches the customer.
• Maintain cleanliness and organization in shop floor and storage areas.
• Use training to adhere to department routines and procedures.
• Follow company policies and health and safety regulations.
• Support other departments when needed beyond core responsibilities.

Requirements

• Provide genuine, proactive customer service with friendliness and attentiveness.
• Work diligently for the benefit of customers, colleagues, and the department.
• Effectively prioritize tasks to serve customer needs well.
• Adapt and stay resilient amid changing business demands.
• Understand and follow both verbal and written instructions.
• Be dependable and punctual.
• Maintain a neat and tidy appearance consistently.

Benefits

• Competitive wages with access to a bonus program.
• Virtual GP service offering confidential video consultations and prescription services for employees and their households at reduced rates.
• 24/7 Employee Assistance Programme providing emotional support and a range of wellbeing resources under the Wellbeing First approach.
• Colleague Clubcard discounts including 10% off in-store and online, monthly 15% discount weekends, biannual 20% discounts, and 20% off F&F clothing year-round, extendable to one family member.
• Life Assurance coverage.
• Participation in Pension and Save As You Earn schemes, subject to eligibility.
• Paid family leave, Bike to Work and commuter schemes, and long service awards.

Additional Information About Tesco Ireland

Established in Ireland since 1997 with 190+ stores nationwide, Tesco employs over 13,000 people and supports almost 45,000 jobs directly and indirectly. Tesco partners with more than 500 Irish suppliers, mostly small and medium enterprises, supporting nearly 13,000 farming families. Tesco is the largest purchaser of Irish food and drink globally, buying €1.6 billion annually, surpassing purchases made by any other single EU country, including the USA. Our supplier collaborations have earned numerous product awards.

We foster an inclusive workforce culture, promoting diversity and encouraging employees to be their authentic selves. Flexible working arrangements are welcomed and conversations are encouraged to support varied life circumstances including career beginnings, caregiving, parental changes, and retirement planning.

Tesco is dedicated to a fully accessible and inclusive recruitment process. Applicants requiring assistance can contact us to arrange reasonable adjustments ensuring support throughout the hiring process.