CRM Executive

About the Role

The CRM Executive will be responsible for overseeing customer relationships throughout the entire property purchase process, from initial booking until final handover. This includes providing specialized support to NRI clients.

Key Duties

• Manage interactions and maintain strong relationships with customers from booking stage to property handover.
• Support Non-Resident Indian clients with their unique requirements during the process.
• Prepare and manage booking documentation and agreements, ensuring coordination with the legal team for compliance and contract finalization.
• Follow up on customer payments, assist with collections, and coordinate with banks regarding home loan processes.
• Organize and supervise the handover process of properties to customers and provide necessary post-handover assistance.
• Maintain comprehensive customer records and provide timely updates and reports to senior management.

Candidate Requirements

• Must have a minimum of one year of relevant professional experience.

Compensation and Benefits

• Annual salary range offered is between ₹2,880,000 and ₹4,320,000.
• A confirmed job offer upon selection.