Claims Examining Officer

About the Role

Sagicor Life Jamaica Limited invites applications for the position of Claims Examining Officer within its Claims Management team. This role offers a rewarding opportunity to advance a career in a reputable and expanding financial services firm.

Key Responsibilities

• Analyze death, disability, and accident claim submissions and corresponding benefit entitlements from Group Life, Group Mortgage, and Personal Accident insurance portfolios.
• Interpret policy contract terms to ensure benefit payments comply accurately with contract provisions.
• Review and clarify policy contracts concerning claims in consultation with Senior Claims Examiner or Supervisor.
• Assist clients, beneficiaries, and brokers by guiding claim form completion and clarifying benefits and claim procedures.
• Collaborate with Group Insurance Administrators and supervisory staff to confirm benefit coverage prior to claim payments.
• Generate payment notifications, inform clients of settlements, and ensure payment records are logged in the Group Life Web Application.
• Prepare and submit monthly operational reports to the Group Life Unit Supervisor.
• Undertake additional assigned job-related duties as necessary.

Candidate Requirements

• A Bachelor’s Degree in Business, Management, Nursing, or related field from a recognized tertiary institution.
• Completion of AHIP/LOMA Parts 1 and 2.
• Proficiency in spreadsheet and word processing software.
• At least one year of relevant experience within the life insurance sector in a similar role.
• Excellent verbal and written communication skills.
• Comprehensive understanding of company Group Life, Health, and Mortgage Insurance products.
• Demonstrated initiative and potential leadership capabilities.
• Basic familiarity with medical terminology.
• Strong time management and customer service skills.

Additional Information

Position location: Kingston, Jamaica.

Interested candidates should submit their applications by August 14, 2026. Only shortlisted applicants will be contacted.