Cabin Attendant

Role overview

The Cabin Attendant is responsible for ensuring passengers enjoy a comfortable and well-managed experience on board each flight. The role also covers catering duties and a range of administrative and training tasks when not flying.

Location: Dubai, AE. Work arrangement: Onsite. Job category: Flight Services. Career level: Technicians / Crew. Requisition ID: 6088.

Key responsibilities

• Work under the direction of the Pilot in Command for daily flight operations.
• Flag and document any cabin defects or maintenance concerns with the Pilot in Command.
• Partner with pilots, maintenance teams, and cleaning staff to keep the aircraft clean and fully serviced.
• Complete pre-flight inspections of cabin equipment before each departure.
• For Part 91 flights, ensure passengers follow applicable federal regulations during flight.
• Explain the aircraft’s safety features to passengers before takeoff.
• Take charge of the cabin and assist during emergencies, medical incidents, or evacuations.
• Use emergency equipment such as fire extinguishers, life rafts, oxygen systems, and AEDs.
• Walk passengers through cabin systems including entertainment, high-speed data, and telephone features.
• Support passengers with carry-on baggage and seating arrangements, including assistance for children and passengers with disabilities.
• Maintain thorough working knowledge of all service procedures and equipment for the assigned aircraft.
• Keep the cabin tidy and orderly at all times, including bedding and locker areas.
• Arrange and purchase interior items as requested by the owner.
• Prepare and print menus and weather cards.
• Plan, buy, prepare, and serve meals and beverages.
• Build and maintain stock levels while sourcing vendors for cabin, lavatory, and galley supplies.
• Ensure the aircraft is set to specification before each flight.
• Maintain client profile updates, post-trip reports, catering reports, and other required records.
• Develop and keep current the aircraft-specific manual for the assigned aircraft.
• Manage expense accounts.
• Stay current with mandatory training, annual recurrent safety training, medical training, and company induction programs.
• Perform other duties as assigned.
• May supervise or train contract or part-time cabin crew members.
• Represent Jet Aviation professionally inside and outside the company, including with industry groups, regulators, and the General Dynamics network.

Requirements

• High school diploma is mandatory.
• At least 4 years of experience in a similar role.
• Minimum 2 years of culinary and/or premium food service experience.
• Candidates must be 21 years of age or older.
• Flight Safety International or equivalent corporate cabin attendant recurrent training is required.
• MedAire Management of Inflight Illness and Injury certification, or an equivalent CPR/AED qualification, is required.
• Strong organizational and communication abilities are needed.
• Solid knowledge of the aviation industry is preferred.
• Ability and willingness to supervise or train others is an advantage.
• Strong project management experience is desirable.
• A pleasant, friendly, and service-oriented manner is essential.
• A commitment to quality and excellence is important.
• Alignment with the company values of Trust, Honesty, Alignment, and Transparency is expected.
• Physical ability to handle tasks involving standing, walking, sitting, lifting, reaching, bending, climbing, and operating in varied environments is required.
• Must be able to lift up to 25 pounds regularly and up to 50 pounds occasionally.
• Good near, distance, color, peripheral, depth, and adjustable focus vision is needed.
• Must be prepared to work in maintenance and premium customer environments.
• Should be comfortable with moderate to loud noise, vibration, occasional fuel fumes, and changing weather conditions.

Additional information

This role includes both operational and non-flying responsibilities, including catering, paperwork, training, and aircraft readiness tasks. The employee may be required to work in a hangar environment that can become very hot or cold depending on the season.

Professional traits

• Strong customer service mindset with attention to passenger comfort.
• Ability to manage multiple priorities with accuracy and discretion.
• Team-oriented approach with the ability to coordinate across flight, maintenance, and cleaning functions.
• High standards of presentation, safety, and operational discipline.