Business Operations Coordinator

Overview

This role, recruited through a partner company, is for a Business Operations Coordinator position located in Canada. The position offers the chance to play a pivotal part within a rapidly expanding tech and operations setting. It involves connecting various teams, streamlining workflows, and ensuring smooth daily business operations across multiple functions including product, sales, finance, marketing, and engineering.

Key Responsibilities

• Manage and coordinate cross-functional projects, company events, and operational initiatives involving various business units.
• Support the successful execution of campaigns by overseeing launches, coordinating with partners, and ensuring completion of operational tasks.
• Serve as the main contact point for internal operations queries and help resolve day-to-day operational challenges.
• Create and maintain documentation for internal workflows, systems, processes, and standard operating procedures to enhance scalability and efficiency.
• Assist in designing, implementing, and optimizing business processes.
• Contribute to the development, debugging, and improvement of low-code/no-code automation tools.
• Support data-driven business decisions by generating reports, analyzing data, and ensuring data quality from various platforms.
• Identify and recommend improvements to enhance processes, systems, and team collaboration.

Candidate Requirements

• At least 2 years of experience in coordinating multi-team projects.
• Minimum of 1 year experience working with e-commerce platforms like Shopify.
• At least 1 year of experience managing or building automations using low-code/no-code tools such as Airtable or Zapier.
• Experience in creating analytical reports and working with data from tools like Shopify, HubSpot, Airtable, BigQuery, or similar.
• Excellent communication skills, both written and visual, including documentation using tools like Miro or Figma.
• Quick adaptability to learn new systems, tools, and processes.
• Strong organizational abilities to handle changing priorities and multiple workflows.
• A user-centric attitude with creativity, proactiveness, and solution-oriented thinking.
• Collaborative mindset with ability to work effectively across diverse teams.
• Experience in fast-paced startup or high-growth environments is a plus.
• CAPM certification is advantageous.
• Familiarity with using AI tools to automate workflows and boost productivity is an asset.

Benefits and Perks

• Work remotely from anywhere in Canada with optional access to office hubs.
• Competitive yearly salary range between 55000 and 65000 CAD, based on qualifications and experience.
• Health and dental coverage starting from day one of employment.
• Four weeks of paid vacation, including paid birthday leave.
• Extra paid time off during holidays.
• Social events available both virtually and in-person.
• Annual paid volunteer day to encourage community involvement.
• RRSP retirement matching program up to 3% of salary.
• Yearly health and wellness allowance provided.
• Allowance for home office setup.
• Monthly phone expense allowance.
• Top-up programs for maternity and parental leave.
• Educational assistance and employee referral programs.
• Rewards program for long-term employees.
• Opportunities for career growth and development within a fast-growing company.

Additional Information

The recruitment process is managed by an AI-powered matching system to ensure objective and efficient candidate screening. The hiring decisions and subsequent steps are handled directly by the partner company. Candidates acknowledge that their personal data will be processed in compliance with privacy regulations for recruitment purposes, including the use of AI tools to assist in application review. Final decisions remain under human authority.