Business Development Engineer

About CSE Uniserve

CSE Uniserve is a vital division of CSE Global, one of the largest independent system integration companies worldwide, operating across 20 countries. The company specializes in delivering advanced electrical and automation solutions using proprietary technologies, focusing on engineering services that ensure reliable outcomes for critical projects. Their clientele includes industries such as mining, minerals processing, heavy industry, utilities, renewables, and transportation. They excel in power system protection, automation, and data management, designing and supplying equipment and solutions for secondary protection systems, digital substations, asset monitoring, motor starting, and speed control.

Role Overview

We are looking for a commercially oriented Business Development Engineer to oversee and expand strategic key accounts and generate new business opportunities within New Zealand's industrial and utility sectors. This position allocates approximately 60–70% effort on managing key accounts and 30–40% on cultivating new clients.

Key Responsibilities

• Manage 10–15 principal accounts as the main point of contact, focusing on client retention and increasing revenues annually.
• Conduct quarterly business assessments, highlight opportunities for improvement, and foster long-term partnerships.
• Drive cross-selling and upselling initiatives aiming for at least two additional solution successes each quarter.
• Keep CRM data current by weekly updates on forecasts and account plans to maintain clear sales pipeline visibility.
• Coordinate project delivery with engineering, commercial, and supply chain teams to ensure timely and budget-compliant completion.
• Track customer satisfaction and proactively resolve issues to maintain a satisfaction rate above 90%.
• Identify and qualify 5–10 new accounts every quarter in targeted sectors.
• Engage new prospects through customized presentations, product demonstrations, and proposals targeting 2–3 new contacts monthly.
• Represent the company at industry events, securing a minimum of 20 qualified leads per event.
• Provide market analysis monthly on competitors, customer trends, and sector shifts to support strategic decisions.

Candidate Profile

The successful candidate will be a proactive and commercially minded individual experienced in sales, business development, or account management within technical or industrial environments. Strong relational skills and disciplined CRM utilization for accurate sales forecasting and pipeline management are required. A good understanding of industrial automation will help in translating technical offerings into business advantages.

Essential Skills and Experience

• Demonstrated commercial and sales capability with a consistent track record of achieving revenue goals.
• Experience managing strategic customer accounts.
• Proficiency in CRM platforms such as Salesforce, Dynamics, or equivalents.
• Excellent communication and interpersonal skills for building trust with senior-level clients.
• Knowledgeable in industrial automation, control systems, or related technical fields.
• Familiarity with New Zealand's industrial landscape, procurement processes, and customer base.

Preferred Background

• Experience in complex solution selling with lengthy sales cycles.
• Understanding of contract management, pricing strategies, and margin control.
• Proven cross-departmental collaboration skills involving engineering, commercial, and supply chain units.
• Established industry connections in New Zealand or the broader Pacific region.

Additional Advantages

• Experience representing firms at trade shows or technical conferences.
• A degree or diploma in Engineering, Business, or related fields.
• Training in sales methodologies or relevant technical certification.

What CSE Offers

• A supportive and friendly team atmosphere.
• Opportunities for career advancement.
• Access to an employee benefits program.
• Stable workplace with growth prospects.
• Competitive salary package.

Company Values

CSE is dedicated to fostering an inclusive and supportive workplace enabling all employees to succeed, reflecting the company’s core values.

Call to Action

If you are motivated and ready to commit the effort necessary to excel, we encourage you to apply and join our dynamic team.