SHAHZAD KHAN

About

Customer-focused hospitality and administrative professional with over 3 years of international experience in luxury hotel operations, guest services, and traffic coordination. Experienced in guest relations, safety compliance, and maintaining efficient front desk and operational support in high-pressure environments.

Experience

• Concierge
  Fairmont Hotels & Resorts
  Jan 2026 – Present
• Traffic Controller
  The St. Regis The Palm
  Feb 2025 – Dec 2025
• Office Clerk / Cashier
  Good Luck HR Consultancy
  Mar 2023 – Jul 2024
• Computer Operator & Data Entry Operator
  Shah Institute of Computer Science
  Jun 2021 – May 2023

Education

• F.Sc Pre-Medical
  B.I.S.E Mardan
  Pre-Medical · Jun 2020 – Aug 2022
• S.S.C Science
  B.I.S.E Mardan
  Science · May 2019 – Jul 2020

Skills

• Communication
• Time Management
• Problem Solving
• Customer Service
• Microsoft Office
• Guest Relations
• Front Desk Operations
• Excel
• Cash Handling
• Safety Awareness
• Concierge Services
• Traffic Control

Courses & certifications

• Adobe Photoshop · 2020
• Microsoft Office 2016 · 2020
• AutoCAD (2D & 3D) · 2019
• Typing Speed: 45 WPM · 2018

🗣️ Languages

• English
• Urdu
• Pashto